cannot download driver for printer RRS feed

  • Question

  • I can not download the driver to my laptop for my two year old HP printer.it will download only to about 3% and then says it is timed out When I put the printer CD in to run it, it says something about the administrator account. When I go to that I can not change it to standard account it says change account but it is not highlighted and I have tried all the online help
    Does anyone know how I can change this
    thank you
    Thursday, February 11, 2010 4:38 AM

All replies

  • Try toggling the "Passive" setting in Internet Explorer.

    Start Internet Explorer

    Tools > Internet Options > Advanced tab > check or uncheck the "Use Passive
    FTP (for firewall and DSL modem compatibility)

    Close Internet Explorer then try the download.

    • Proposed as answer by Kristain Hayes Thursday, July 15, 2010 11:10 AM
    Tuesday, June 22, 2010 10:40 AM