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Emails Not Retreived Using Outlook 2011 for Mac RRS feed

  • Question

  • I am experiencing a problem with Outlook 2011 v14.3.6 for Mac.  I use this machine for Gmail, which is the only mail profile set up in this instance of Outlook.  Recently I am noticing that new mail on the Gmail account is not making it to the inbox on the Mac.  If I log on to Gmail through a browser, the messages are there.  I can also see them on my Windows Phone 8.  No amount of forced syncing, restarting Outlook, etc.  will cause those particular messages to make it to the Outlook inbox.  Any thoughts and/or resolutions would be appreciated.
    Wednesday, July 31, 2013 1:12 PM

All replies

  • Go to the Help menu of Outlook and choose Check for Updates. Install the updates.

    Mac MVP

    Friday, November 1, 2013 4:55 PM