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Install Endpoint RRS feed

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  • Hi!
    Do you have a log named EndpointProtectionAgent.log in your C:\Windows\CCM\logs folder? If so, take a look there for errors.
    Tuesday, February 26, 2013 9:05 PM
  • Also, has the machine policy refreshed on the client since you've enabled EP?

    Jason | http://blog.configmgrftw.com

    Tuesday, February 26, 2013 9:44 PM
  • Dear Samus-Aran I looked to the EndpointProtection.log it gave me this error 0x8004100e
    Wednesday, February 27, 2013 10:26 AM
  • Machine policy by default is every 60 minutes but could have adjusted this.

    Error codes are meaningless without context thus just posting the error code doesn't help. Please read the actual log and troubleshoot or at least post the entire relevant snippet here.

    Are you sure the client is installed and communicating properly with the site?


    Jason | http://blog.configmgrftw.com

    Wednesday, February 27, 2013 2:11 PM
  • Yes my superviosor installed in his laptop and working fine, I cheked the endpoint log file and was like that...

    ]LOG]!><time="20:58:40.484-180" date="02-26-2013" component="EndpointProtectionAgent" context="" type="1" thread="8228" file="epagentutil.cpp:406">
    <![LOG[EP State and Error Code didn't get changed, skip resend state message.]LOG]!><time="20:58:40.484-180" date="02-26-2013" component="EndpointProtectionAgent" context="" type="1" thread="8228" file="epagentimpl.cpp:146">
    <![LOG[State 4 is NOT changed. Skip update registry value]LOG]!><time="20:58:40.485-180" date="02-26-2013" component="EndpointProtectionAgent" context="" type="1" thread="8228" file="epagentimpl.cpp:183">
    <![LOG[Failed to install EP client with exit code = 0x80070643.]LOG]!><time="20:58:40.485-180" date="02-26-2013" component="EndpointProtectionAgent" context="" type="3" thread="8228" file="epagentimpl.cpp:485">
    <![LOG[One timer is already created and running, skip the new timer here.]LOG]!><time="20:58:40.485-180" date="02-26-2013" component="EndpointProtectionAgent" context="" type="1" thread="8228" file="epagentimpl.cpp:997">
    <![LOG[Firewall provider is installed.]LOG]!><time="20:58:40.488-180" date="02-26-2013" component="EndpointProtectionAgent" context="" type="1" thread="8228" file="epagentutil.cpp:774">
    <![LOG[Installed firewall provider meet the requirements.]LOG]!><time="20:58:40.488-180" date="02-26-2013" component="EndpointProtectionAgent" context="" type="1" thread="8228" file="epagentutil.cpp:795">
    <![LOG[Endpoint is triggered by Timer.]LOG]!><time="21:26:06.240-180" date="02-26-2013" component="EndpointProtectionAgent" context="" type="1" thread="9164" file="fepsettingendpoint.cpp:263">
    <![LOG[Failed to open namespace 'root\microsoft\securityclient', error 0x8004100e.]LOG]!><time="21:26:06.244-180" date="02-26-2013" component="EndpointProtectionAgent" context="" type="3" thread="9164" file="epagentutil.cpp:947">
    <![LOG[Failed to retrieve definition version from WMI.]LOG]!><time="21:26:06.244-180" date="02-26-2013" component="EndpointProtectionAgent" context="" type="3" thread="9164" file="epagentimpl.cpp:1024">
    <![LOG[Service startup notification received]LOG]!><time="08:15:01.803-180" date="02-27-2013" component="EndpointProtectionAgent" context="" type="1" thread="5176" file="fepsettingendpoint.cpp:234">
    <![LOG[Endpoint is triggered by CCMTask Execute.]LOG]!><time="08:15:02.124-180" date="02-27-2013" component="EndpointProtectionAgent" context="" type="1" thread="5176" file="fepsettingendpoint.cpp:208">
    <![LOG[File C:\Windows\ccmsetup\SCEPInstall.exe version is 2.2.903.0.]LOG]!><time="08:15:02.265-180" date="02-27-2013" component="EndpointProtectionAgent" context="" type="1" thread="5176" file="epagentutil.cpp:499">
    <![LOG[Unable to query registry key (SOFTWARE\Microsoft\Microsoft Security Client), return (0x80070002) means EP client is NOT installed.]LOG]!><time="08:15:02.265-180" date="02-27-2013" component="EndpointProtectionAgent" context="" type="1" thread="5176" file="epagentutil.cpp:149">
    <![LOG[AM Policy XML is ready.]LOG]!><time="08:15:02.295-180" date="02-27-2013" component="EndpointProtectionAgent" context="" type="1" thread="5176" file="epagentutil.cpp:314">

    Wednesday, February 27, 2013 2:18 PM
  • Havy you tried to install the SCEP Agent manualy to see if it works? Simply copy ep_defaultpolicy.xml and scepinstall.exe from [ConfigMgr Installation Folder]\Client to a temp Folder (e.g. c:\temp) and run scepinstall.exe /policy C:\temp\ep_defaultpolicy.xml
    Thursday, February 28, 2013 10:02 AM
  • Yes I tried to run the agent manually and it is working fine.
    Thursday, February 28, 2013 10:59 AM
  • Thursday, February 28, 2013 12:25 PM
  • Not solved yet, I did all things but when I want to install endpont to my laptop I can see cssmsetup runing in task manager but in the end it is not installing.
    Friday, March 1, 2013 4:14 PM