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Include Target End Date in a notification RRS feed

  • Question

  • I am trying to figure out how I can add the Target End Date to a notification received by the end user when they submit an IR.

    I have SLO's built to determine the time, but the SLO's usually take about a minute to apply on a newly created IR. So I need 2 things (I think).

    1. What class would allow me to include the following criteria to send to the user: Work Item ID, Support Group, Priority, Target End Date.

    2. Do I need to make the notification pause before sending out the notification so that the SLO gets applied first?

    Thanks,

    Wednesday, April 1, 2015 5:49 PM

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