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hp pavilion x2 detachable pc 10

    Question

  • hii hello i need help i have one hp pavilion x2 detachable pc 10 i lost windows 8.1 put not again re install win 8.1 7.10 every os not install beacause all setting i will check and set correct but not install os and bios 

    So pls help ,me how to install windows And How to upgrade bios with flash drive without Os

    PLS PLEASE

    this is my email shahbaaz619@gmail.com

    Thursday, May 4, 2017 6:47 PM

Answers

  • Hi,

    You can use a HP recovery disk or USB recovery drive to reinstall win8.1.

    For more information, please refer to the link:

    HP PCs - Obtaining HP Recovery Discs or an HP USB Recovery Drive

    https://support.hp.com/rs-en/document/bph07143

    In addition, for HP issue, your best bet is contacting HP support for further help.

    https://support.hp.com/sg-en

    Please Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, May 5, 2017 2:35 AM
    Moderator
  • Hi.

    First of all, I suggest you to not publish our email address: this is a public forum, everyone can read it.
    If your system does not have a recovery partition (HP uses to create such a partition on its computers), you can ask HP for a set of recovery disks and use those disks to restore your system to the factory settings; then you can perform BIOS update.

    Bye.


    Luigi Bruno
    MCP, MCTS, MOS, MTA

    Thursday, May 4, 2017 9:23 PM

All replies

  • Hi.

    First of all, I suggest you to not publish our email address: this is a public forum, everyone can read it.
    If your system does not have a recovery partition (HP uses to create such a partition on its computers), you can ask HP for a set of recovery disks and use those disks to restore your system to the factory settings; then you can perform BIOS update.

    Bye.


    Luigi Bruno
    MCP, MCTS, MOS, MTA

    Thursday, May 4, 2017 9:23 PM
  • Hi,

    You can use a HP recovery disk or USB recovery drive to reinstall win8.1.

    For more information, please refer to the link:

    HP PCs - Obtaining HP Recovery Discs or an HP USB Recovery Drive

    https://support.hp.com/rs-en/document/bph07143

    In addition, for HP issue, your best bet is contacting HP support for further help.

    https://support.hp.com/sg-en

    Please Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, May 5, 2017 2:35 AM
    Moderator