DPM 2012R2 Azure Backup, how do I recover the Passphrase for our recovery vault? RRS feed

  • Question

  • Hi All,

    We have a DPM 2012R2 server (old server) with Azure backup that we are retiring.  We built a (new server) 2016 server with DPM 2016 and it has Azure backup setup to a vault, and we moved all the protection jobs to the new server.  All good.  Now I need to recover a file from Azure, that was backed up with the old server from the new server by "Add External DPM" process, but when I do that the connection fails with an incorrect passphrase.  We pulled the passphrase from our password vault, but it appears to be wrong.  So how can I recover the passphrase or reset it so I can setup the connection?  Thanks in advance.

    Jeff Doty

    Flowcorp Intnl

    Tuesday, April 3, 2018 5:03 PM

All replies

  • BTW, We have version 2.0.9109 agent on the DPM server.
    Tuesday, April 3, 2018 5:18 PM
  • Hello Jeff

    Unfortunately there is no option to recover your passphrase.

    If you lose or forget the passphrase, Microsoft cannot help recover the backup data.

    Microsoft Certified Professional

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    Tuesday, April 3, 2018 6:45 PM
  • Thanks.  I was afraid of that, but figured I should ask.  Back to the drawing board.
    Tuesday, April 3, 2018 7:18 PM