BSOD after installing Lync 2010 64Bit Version RRS feed

  • Question

  • Hi There

    We have started to notice a trend in that we are getting  BSOD error messages on new HP laptops running W7 64Bit AFTER we have installed Lync.  Same Lync has been installed on other Pc's with no issues, but recently on certain Hp6570b laptops we get this error message.

    Have got several Minidump files, but not sure what they mean or what the solution is.

    I have read elsewhere to just wipe the laptop and start again, but I am loathe to do that to 3 laptops

    Any help would be much appreciated


    Tuesday, March 18, 2014 8:40 PM