Asked by:
Application Loading Slowed RIGHT down with 1709

Question
-
Hi All,
We're running Windows 10 1607 currently for the most part, with some of us moved on to 1709 making sure everything works fine before we update everyone.
We have an "old" (4 or 5 years) critical 32-bit application that we use and is working fine on 1607, but for the PCs running 1709 this app takes approx 2 minutes to load now, vs the ~4-5 seconds on 1607.
I've had a look through procmon (>45,000 lines just for this app) and can't really see any long delays, and it does fire up in the end, and once it's loaded it works fine. (On a working ok 1607 PC there are >31,000 lines)
So far as I understand it it loads a HTML based UI, and connects back to a SQL server to load in what it needs for the various fields. From watching procmon the delay seems to be well before SQL - it takes about 5-10 seconds just to load an empty window, then seems to take the majority of the delay "not responding" according to the UI before it then loads in the UI and moments later shoots off to SQL to populate itself.
Any ideas what has changed in 1709 that could cause this kind of delay?
Thanks
- Edited by warden976 Tuesday, February 13, 2018 3:29 PM
Tuesday, February 13, 2018 3:28 PM
All replies
-
Hi,
For each application, it should be tested in every build of Windows 10 since many new features or changes on WDK are provided in each new build.
Here are some suggestion for you to check if this application can work fine on 1709:
1. Run the exe file in compatibility mode on Windows 10 1709: Right click the exe file -> Under Properties and Compatibility tab -> Choose another older OS version to see if this app can work fine.
2. Try Ready for Windows web site to check if this application get high compatible record from Microsoft:
Refer to this blog to know how to check: https://blogs.technet.microsoft.com/askpfeplat/2017/09/25/ready-for-windows/
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.Wednesday, February 14, 2018 6:06 AM -
Thanks Kate.
I've tried compatibility mode and it doesn't make any difference whatever version of Windows I try.
The software doesn't come up on the readyforwindows site.
Is there a page anywhere with the list of change in 1709 that I could go to our app support people with to look for anything that might affect it? I've found this page - https://support.microsoft.com/en-us/help/4034825/features-that-are-removed-or-deprecated-in-windows-10-fall-creators-up - but that doesn't even mention SMB1 no longer being installed by default so...
Thanks
Wednesday, February 14, 2018 9:40 AM -
Not sure why you mentioned SMB v1, please refer to this article to know the changes:
Also, if the application is developed by your own company or you can contact the provider, please let them check the news in ADK:https://docs.microsoft.com/en-us/windows-hardware/get-started/what-s-new-in-windows.
Also, contact the application dev support for further support:
https://social.msdn.microsoft.com/Forums/Windowsdesktop/en-US/home
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.- Proposed as answer by Kate LiMicrosoft employee Tuesday, February 20, 2018 4:57 PM
- Unproposed as answer by warden976 Wednesday, February 21, 2018 2:07 PM
Thursday, February 15, 2018 3:12 AM -
Hi Kate,
I mentioned SMB1 as I am aware of it as a change in the creators update which has impacted us already, but that change is not mentioned in the MS link I came across with the feature changes -
Rhetorical question - If SMB1 is a feature that has been removed by default in Windows 10 creators update and is not mentioned in that article, what other changes have been implemented that aren't mentioned?
So, not rhetorical - are you able direct me to an MS support or technet page with the changes for Creators update?
Thanks
Wednesday, February 21, 2018 2:11 PM