Howdy,
I have 5 machines that point to the same WSUS Server. All of a sudden, one of the machines cannot check in to get updates (the other 4 seem to work just fine). The error returned is Code 8024401C which is some sort of timeout.
If I tell the server to go out to Microsoft to get updates it IS able to check for updates just fine.
I've checked online and found people reporting IPV6, Sonicwalls, and other things as a possible cause. I haven't been able to get anything working so far.
Here's my windowsupdate.log file. Any help would be greatly appreciated.
Thanks!
2015-12-08 10:15:00:254 1212 8318 AU Triggering AU detection through DetectNow API
2015-12-08 10:15:00:254 1212 8318 AU Triggering Online detection (interactive)
2015-12-08 10:15:00:254 1212 3b88 AU #############
2015-12-08 10:15:00:254 1212 3b88 AU ## START ## AU: Search for updates
2015-12-08 10:15:00:254 1212 3b88 AU #########
2015-12-08 10:15:00:254 1212 3b88 IdleTmr WU operation (CSearchCall::Init ID 5) started; operation # 285; does use network; is not at background priority
2015-12-08 10:15:00:254 1212 3b88 IdleTmr Incremented PDC RefCount for Network to 1
2015-12-08 10:15:00:254 1212 3b88 IdleTmr Incremented idle timer priority operation counter to 2
2015-12-08 10:15:00:254 1212 3b88 Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 5]
2015-12-08 10:15:00:254 1212 3b88 AU <<## SUBMITTED ## AU: Search for updates [CallId = {59A791D9-75D7-43CE-81D3-9CC84F04F02D} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
2015-12-08 10:15:00:254 1212 4db0 Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 5]
2015-12-08 10:15:00:254 1212 4db0 Agent *************
2015-12-08 10:15:00:254 1212 4db0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 5]
2015-12-08 10:15:00:254 1212 4db0 Agent *********
2015-12-08 10:15:00:254 1212 4db0 Agent * Online = Yes; Ignore download priority = No
2015-12-08 10:15:00:254 1212 4db0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation'
or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2015-12-08 10:15:00:254 1212 4db0 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2015-12-08 10:15:00:254 1212 4db0 Agent * Search Scope = {Machine & All Users}
2015-12-08 10:15:00:254 1212 4db0 Agent * Caller SID for Applicability: S-1-5-21-4045054262-3009007269-1125669370-4417
2015-12-08 10:15:00:254 1212 4db0 EP Got WSUS Client/Server URL: "http://WSUSServer.Domain.net:8530/ClientWebService/client.asmx"
2015-12-08 10:15:00:254 1212 4db0 Setup Checking for agent SelfUpdate
2015-12-08 10:15:00:254 1212 4db0 Setup Client version: Core: 7.9.9600.16422 Aux: 7.9.9600.16384
2015-12-08 10:15:00:254 1212 4db0 EP Got WSUS SelfUpdate URL: "http://WSUSServer.Domain.net:8530/selfupdate"
2015-12-08 10:15:00:270 1212 4db0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2015-12-08 10:15:00:286 1212 4db0 Misc Microsoft signed: Yes
2015-12-08 10:15:00:286 1212 4db0 Misc Infrastructure signed: Yes
2015-12-08 10:15:00:301 1212 4db0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP4137.tmp:
2015-12-08 10:15:00:301 1212 4db0 Misc Microsoft signed: Yes
2015-12-08 10:15:00:301 1212 4db0 Misc Infrastructure signed: Yes
2015-12-08 10:15:00:317 1212 4db0 Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2015-12-08 10:15:00:317 1212 4db0 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2015-12-08 10:15:01:098 1212 4db0 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2015-12-08 10:15:01:098 1212 4db0 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://WSUSServer.Domain.net:8530/ClientWebService/client.asmx
2015-12-08 10:16:01:539 1212 4db0 WS WARNING: Nws Failure: errorCode=0x803d0006
2015-12-08 10:16:01:539 1212 4db0 WS WARNING: Original error code: 0x80072ee2
2015-12-08 10:16:01:539 1212 4db0 WS WARNING: There was an error communicating with the endpoint at 'http://WSUSServer.Domain.net:8530/ClientWebService/client.asmx'.
2015-12-08 10:16:01:539 1212 4db0 WS WARNING: There was an error receiving the HTTP reply.
2015-12-08 10:16:01:539 1212 4db0 WS WARNING: The operation did not complete within the time allotted.
2015-12-08 10:16:01:539 1212 4db0 WS WARNING: The operation timed out
2015-12-08 10:16:01:539 1212 4db0 WS WARNING: Web service call failed with hr = 8024401c.
2015-12-08 10:16:01:539 1212 4db0 WS WARNING: Current service auth scheme='None'.
2015-12-08 10:16:01:539 1212 4db0 WS WARNING: Proxy List used: '(null)', Bypass List used: '(null)', Last Proxy used: '(null)', Last auth Schemes used: 'None'.
2015-12-08 10:16:01:539 1212 4db0 WS FATAL: OnCallFailure(hrCall, m_error) failed with hr=0x8024401c
2015-12-08 10:16:01:539 1212 4db0 PT WARNING: PTError: 0x8024401c
2015-12-08 10:16:01:539 1212 4db0 PT WARNING: GetConfig_WithRecovery failed: 0x8024401c
2015-12-08 10:16:01:539 1212 4db0 PT WARNING: RefreshConfig failed: 0x8024401c
2015-12-08 10:16:01:539 1212 4db0 PT WARNING: RefreshPTState failed: 0x8024401c
2015-12-08 10:16:01:539 1212 4db0 PT + SyncUpdates round trips: 0
2015-12-08 10:16:01:539 1212 4db0 PT WARNING: Sync of Updates: 0x8024401c
2015-12-08 10:16:01:539 1212 4db0 PT WARNING: SyncServerUpdatesInternal failed: 0x8024401c
2015-12-08 10:16:01:539 1212 4db0 Agent * WARNING: Failed to synchronize, error = 0x8024401C
2015-12-08 10:16:01:539 1212 4db0 Agent * WARNING: Exit code = 0x8024401C
2015-12-08 10:16:01:539 1212 4db0 Agent *********
2015-12-08 10:16:01:539 1212 4db0 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 5]
2015-12-08 10:16:01:539 1212 4db0 Agent *************
2015-12-08 10:16:01:539 1212 4db0 Agent WARNING: WU client failed Searching for update with error 0x8024401c
2015-12-08 10:16:01:539 1212 4db0 IdleTmr WU operation (CSearchCall::Init ID 5, operation # 285) stopped; does use network; is not at background priority
2015-12-08 10:16:01:539 1212 4db0 IdleTmr Decremented PDC RefCount for Network to 0
2015-12-08 10:16:01:539 1212 4db0 IdleTmr Decremented idle timer priority operation counter to 1
2015-12-08 10:16:01:539 1212 2c2c AU >>## RESUMED ## AU: Search for updates [CallId = {59A791D9-75D7-43CE-81D3-9CC84F04F02D} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
2015-12-08 10:16:01:539 1212 2c2c AU # WARNING: Search callback failed, result = 0x8024401C
2015-12-08 10:16:01:539 1212 2c2c AU #########
2015-12-08 10:16:01:539 1212 2c2c AU ## END ## AU: Search for updates [CallId = {59A791D9-75D7-43CE-81D3-9CC84F04F02D} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
2015-12-08 10:16:01:539 1212 2c2c AU #############
2015-12-08 10:16:01:539 1212 2c2c AU All AU searches complete.
2015-12-08 10:16:01:539 1212 2c2c AU # WARNING: Failed to find updates with error code 8024401c
2015-12-08 10:16:01:539 1212 2c2c AU AU setting next detection timeout to 2015-12-08 18:05:38
2015-12-08 10:16:01:539 1212 2c2c AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2015-12-08 10:16:01:539 1212 2c2c AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
