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Exchange 2010 edge transport server, degraded desktop / remote desktop RRS feed

  • Question

  • I have a 2010 edge transport server loaded on windows server 2008 R2 that after about 3 days will no longer allow RDP connections or desktop logons due to a serious performance lag / time out. A reboot clears the performance issue for about another 3 days. 

    I allowed an RDP connection to stay open for the 3 days and it continues to work however actions like trying to load the task manager, start button, computer or any windows not currently open takes an extremely long time. Task manager and perf mon show very little processor and memory usage. 

    Tried the following to resolve:

    Replaced hard drives (raid 1)
    Replaced server (moved drives from one server to another chassis)
    Monitoring iops, memory usage and proc transactions. Nothing shows any unusually high usage.
    I tried disabled AV services, log monitoring and backup services both while the issue was happening and as preventative measure before the issue arose.  

    Thursday, October 16, 2014 7:21 PM

Answers

  • Please do the following:

    1. Run Windows Update

    2. Run Malicious Software Removal Tool and ensure system is clean

    3. Do not disable Anti-Virus

    4. When this problem occurs again, restart only the transport service & ADLDS and let us know if that helped.


    Regards,
    Sarvesh Goel
    MCP, MCITP, MCTS, MCSA - Directory Services and Microsoft Exchange

    • Proposed as answer by Mavis_Huang Thursday, October 23, 2014 6:08 AM
    • Marked as answer by Mavis_Huang Monday, October 27, 2014 12:28 PM
    Friday, October 17, 2014 1:24 AM

All replies

  • hi cna you check if by any chance you have bandwidth limitations configured. either on router or on tour switch. i had this kind of issue and it ended with bandwidth issue which was configured wrongly. you said this is happening with RDP. hows the performance when accesing locally

    did you check performance counters and event viewer.. anything there


    Mark as useful or answered if my replies helped you solving your query.
    Thanks, Happiness Always
    Jatin
    Skype: jatider2jatin, Email: jatinder2jatin@yahoo.ca

    Thursday, October 16, 2014 8:10 PM
  • Same result on the local console. Event viewer shows similar symptoms of services having trouble running / starting. 
    Thursday, October 16, 2014 8:21 PM
  • hi did you played with IPv6..?? can you check if this is enabled..??

    Mark as useful or answered if my replies helped you solving your query.
    Thanks, Happiness Always
    Jatin
    Skype: jatider2jatin, Email: jatinder2jatin@yahoo.ca

    Thursday, October 16, 2014 8:24 PM
  • Please do the following:

    1. Run Windows Update

    2. Run Malicious Software Removal Tool and ensure system is clean

    3. Do not disable Anti-Virus

    4. When this problem occurs again, restart only the transport service & ADLDS and let us know if that helped.


    Regards,
    Sarvesh Goel
    MCP, MCITP, MCTS, MCSA - Directory Services and Microsoft Exchange

    • Proposed as answer by Mavis_Huang Thursday, October 23, 2014 6:08 AM
    • Marked as answer by Mavis_Huang Monday, October 27, 2014 12:28 PM
    Friday, October 17, 2014 1:24 AM