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Print Screen button not working in "New" Remote Desktop Session RRS feed

  • Question

  • Hello all and thank you for reviewing my question.  I have several PCs running Windows 10 Pro 64bit with Hyper-v enabled.  I have configured a Window 7 32bit VM on each of those Win 10 hosts to run some legacy applications we still have.  I have Snagit 10 installed on the Win 7 VMs to capture screen shots as needed and have the Print Screen key configured to initiate the screen capture.

    The problem is when connecting to the VM with the "New" Remote Desktop, the Print Screen key does not work.  However, if I connect with the classic Remote Desktop Connection, the Print Screen key works just fine.  The Print Screen key also works just fine in Window 10.

    I cannot find anything in the Remote Desktop settings that would control this.  Does anyone know if there is a way to resolve this issue in the new Remote Desktop or am I just out of luck?

    Thanks,

    Robert

    Tuesday, July 10, 2018 7:12 PM

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