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unable to create a new secondary protection group RRS feed

  • Question

  • hi i am getting

    The operation failed because of a protection agent failure.

    Retry the operation.

    ID: 998
    Details: The device is not connected (0x8007048F)

    i have 2 dpm 2007 servers one in each major office and the northern one is primary the southern one is secondary i have them configured so i do secondary protection of the northern servers in the south everything was fine on protecting the northern file server untill i upgraded that server to server 2008R2 SP1 standard from server 2003R2 SP2

    before i did the upgrade i removed the secondary protection grop in the south leaving the inactive data on the southern server i then stopped protection of the file server in the northern server and uninstalled the agent

    performed the os change <formated the file server and reloaded with 2008R2 sp1> , installed dpm agent and restored its content

    went to the southern dpm server enabled secondary protection for the new northern file server

    tried to then create a new protection group for it thats when i get the error

    any sugestions ?

    i have allreadyed tried removing and reinstalling the agent, also disabling and re-enabling secondary protection

     

    Friday, September 2, 2011 6:08 PM

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