locked
Microsoft Update will not work RRS feed

  • Question

  • I installed a new hard drive and cloned my old one.  When I reinstalled everything back on my new hard drive, Windows Update won't work.  I get a message that says "cannot run Windows Update because the service is not running.  You may need to restart your computer."  Help?
    Friday, October 26, 2012 5:02 PM

All replies

  • Hello Historybuff1.

    The first step you could take is running the Windows Update Automatic Troubleshooter tool from http://support.microsoft.com/mats/windows_update/.
    if this does not solve your problem, reset the Windows Update components: read the Microsoft Knowledge Base article 971058.

    Bye.


    Luigi Bruno

    Monday, November 5, 2012 7:24 PM
  • Have you gone into services and made sure the "Windows Update" service is not disabled and started? You can access services by typing "services.msc" in the run box or command prompt.
    Thursday, November 15, 2012 5:34 PM