Controller Error with USB 3.0 Drive (Surface Pro)


  • After the Installation of Windows 8.1 RTM on my Surface Pro the following error occurs when using my Kingston DTHX30/256GB DataTraveler HyperX30 USB 3.0 Drive.

    After about 30 seconds not accessing the usb drive it seems to go to the suspend state. But then it will not wake up right. The windows explorer stuck until I remove the usb drive from the usb port. The following error is listed in the event log:

    The driver detected a controller error on \Device\Harddisk2\DR12

    I can delay this error if I set the Hard drive turn off time in the energy settings to "never" (was at 15 minutes before) and turn off usb selective suspend. But then the same error occurs after some minutes.

    Is this a known bug in Windows 8.1 RTM on the Surface Pro?


    Thursday, September 26, 2013 11:42 PM

All replies

  • I'm suspecting Intel drivers.

    3rd Gen Intel® Core i5 Processor with Intel HD Graphics 4000

    the smart way now is to go with nvida and MS has

    Microsoft Surface 2 and Surface 2 Pro comes with NVidia graphics

    • Edited by colakid Friday, September 27, 2013 12:51 AM
    • Marked as answer by Niki HanModerator Tuesday, October 1, 2013 3:10 AM
    • Unmarked as answer by chris202080 Wednesday, October 9, 2013 12:07 PM
    Friday, September 27, 2013 12:40 AM
  • Updated today to new usb host controller Drivers (date 21.08.2013 - version 6.3.9600.16384) but problem is still there.
    Wednesday, October 9, 2013 12:11 PM