Synchronizing Error RRS feed

  • Question

  • i get this message in similar format multiple times a day.

    what can i do to fix it

    15:52:06 Synchronizer Version 16.0.4810

    15:52:06 Synchronizing Mailbox 'H** M**'

    15:52:06 Synchronizing server changes in folder 'Conference - Calendar'

    15:52:07 Error synchronizing folder

    15:52:07                                 [80070005-508-80070005-560]

    15:52:07                                 You do not have sufficient permission to perform this operation on this object.  See the folder contact or your system administrator.

    15:52:07                                 Microsoft Exchange Information Store

    15:52:07                                 For more information on this failure, click the URL below:

    15:52:07 Done

    Tuesday, February 19, 2019 9:45 PM

All replies

  • You can have the user sharing the folder reset the permissions. If not, you can do a workaround to stop the error.

    In Outlook - File - Account Settings - choose Exchange mailbox - properties - More Settings - Advanced

    disable setting: Download shared folders.

    Wednesday, February 20, 2019 2:23 AM
  • Hi, 

    Please refer to the suggestion of ngarver586 if you have added the mailbox mentioned in the message as an Additional mailbox via File > Account Settings > choose Exchange mailbox > More settings > Advanced? 

    If it doesn't work, please try removing the shared calendar (Conference - Calendar) and the take the steps below to see if these messages can be stopped:

    1. Exit Outlook.
    2. Press Win + R, type "outlook /resetnavpane".
    3. Outlook will open, wait for some time and close Outlook again.
    4. Press Win + R, type "Outlook.exe /cleanviews".

    Hope this can be helpful.


    Yuki Sun

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    Wednesday, February 20, 2019 8:29 AM