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I have windows 10 on lap top. I do not have word. The words jumping into previous copy happens when I send an email or use google drive. RRS feed

  • Question

  • Whenoran email I type  . It already happened!  When I type email or google drive curser jumps my words all over previous copy.  I need to have this fixed.
    Monday, April 16, 2018 10:06 PM

All replies

  • Can you fix the above mentioned problem. I have windows 10.
    Monday, April 16, 2018 10:08 PM
  • Hi,

    What’s the meaning of “The words jumping into previous copy”?

    Did this issue only occur in email or google drive?

    Please try to run following command  to check system files and recovery corrupted files, here are steps:

    1. Open Command Prompt (as administrator).

    2. Type DISM /Online /Cleanup-Image /RestoreHealth, and then press Enter.

    Please try to use clean boot to boot PC into a clean environment to see it the issue still occur.

    Here is a link for your reference.

    How to perform a clean boot in Windows:

    https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows

    Please also check if the PC is up to date. (Type Windows Update in search box, then select Windows Update. On the Windows Update page, select Check for updates.)


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Vera Hu Wednesday, April 18, 2018 8:54 AM
    Tuesday, April 17, 2018 3:17 AM
  • Hi, 

    How’s everything going? Please feel free to give me any update.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, April 19, 2018 9:40 AM