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Unable to open an ADRMS protected e-mail. RRS feed

  • Question

  • Hello,

    Nobody is able to open an ADRMS protected e-mail sent by some one to entire group.

    E-mail has come with attachment of message.rpmsg

    I am able to create new protected e-mails and users are able to read fine.

    I am able to open it with super account, how should I start troubleshooting with this.

    under reports I can see lots of failed request to "Acquire license"

    What does this error means:

    Microsoft.DigitalRightsManagement.Licensing.NoRightsForRequestedPrincipalException: The publish license contains no rights for the requested principal.


    Thanks in advance



    • Edited by Beadmin Tuesday, May 20, 2014 12:58 PM added error
    Tuesday, May 20, 2014 6:53 AM

All replies

  • Hi,

    it seems something is wrong with the group expansion in AD RMS. See here for more information about group expansion and how to troubleshoot.

    http://blogs.technet.com/b/rms/archive/2012/04/28/ad-rms-and-group-expansion.aspx

    http://blogs.technet.com/b/rmssupp/archive/2007/12/31/troubleshooting-group-expansion-problems-with-rms.aspx

    If you have further questions please provide details about you AD infrastructe e.g. forests, domains, schema, OS on DCs, etc.

    Regards,

    Lutz

    Sunday, May 25, 2014 12:39 AM