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Windows 8, IE10 CRASH after start RRS feed

  • Question

  • Hello,

    I have problem with IE, when I run it, it crash every time. With that error:

    Podpis problému:
      Název události problému:    APPCRASH
      Název aplikace:    IEXPLORE.EXE
      Verze aplikace:    10.0.9200.16537
      Časové razítko aplikace:    512347f7
      Název chybného modulu:    MSHTML.dll
      Verze chybného modulu:    10.0.9200.16612
      Časové razítko chybného modulu:    5192ecca
      Kód výjimky:    c0000005
      Posun výjimky:    000d3ae5
      Verze operačního systému:    6.2.9200.2.0.0.256.48
      ID národního prostředí:    1029
      Další informace 1:    2209
      Další informace 2:    2209e1a1819e459336a532fab55718bc
      Další informace 3:    8a9f
      Další informace 4:    8a9f2d5bff8339178ecb4a33f5a3038e

    I didnt found any solution for this :(

    Tuesday, July 9, 2013 7:51 AM

Answers

  • So i tried to change to 64bit IE and it works without problems. but have same problem with skype and it is still not been resolved. I think that file mshtml.dll is corrupted

    so it works now. After reset and after downloading actualizations.

    • Marked as answer by DaweDawe Tuesday, July 9, 2013 6:42 PM
    • Edited by DaweDawe Tuesday, July 9, 2013 6:42 PM solved
    Tuesday, July 9, 2013 6:28 PM

All replies

  • Hi,

    Start>Control Panel>Internet Options>General tab, change your homepage to about:blank or (my suggestion) about:tabs

    If you currently have google.com set as (one) of your homepages and you have the Google toolbar installed either check for updates for their toolbar at toolbar.google.com or uninstall or disable it.

    for consumer help with ie post to http://answers.microsoft.com

    this forum is more for IT Administrators using IEAK and Group Policy to manage company networks.

    Regards.


    Rob^_^

    Tuesday, July 9, 2013 8:30 AM
  • Hello,

    thanks for your reply. I dont use any google toolbar and have about:blank set.

    Tuesday, July 9, 2013 8:49 AM
  •   Název chybného modulu:    MSHTML.dll
      Verze chybného modulu:    10.0.9200.16612

    The most likely cause is something incompatible in the calling sequence.  This something which we used to see in drwtsn32.log but now need to extract from a dump, e.g. using windbg.exe

    Alternatively, you could run ProcMon to just get the list of modules which were loaded at the time of the crash.  That might be a sufficient clue with less effort.

     
    Good luck

     



    Robert Aldwinckle
    ---

    Tuesday, July 9, 2013 3:34 PM
    Answerer
  • So i tried to change to 64bit IE and it works without problems. but have same problem with skype and it is still not been resolved. I think that file mshtml.dll is corrupted

    so it works now. After reset and after downloading actualizations.

    • Marked as answer by DaweDawe Tuesday, July 9, 2013 6:42 PM
    • Edited by DaweDawe Tuesday, July 9, 2013 6:42 PM solved
    Tuesday, July 9, 2013 6:28 PM