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  • Question

  • hi  i keep getting this message  all the time help me please get rid      exception processing message  c0000013 parameters 75b6f7c 4 75b6bf7c 75b6bf7c
    Friday, December 26, 2008 5:42 PM

Answers

  •  

    Hi,

     

    Based on my experience, the issue could be caused by a virtual drive or a floppy drive.

     

    Could you please check if there is a virtual drive on your computer? And please disable floppy drive in BIOS if possible. Then, test the issue again.

     

    In addition, please scan the computer for malware and virus.

     

    Thanks.

    Monday, December 29, 2008 6:56 AM
    Moderator