Bad Pool Caller - Dump files

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  Related to rtlane.sys NDIS Driverr from Realtek Semiconductor Corporation

  Completely remove the current driver and install the newest driver available.  For instructions on how to do that Read all about updating drivers by my partner JMH3143 here http://answers.microsoft.com/en-us/windows/wiki/windows_other-hardware/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1?tm=1436753520149

  Microsoft (R) Windows Debugger Version 10.0.10586.567 AMD64
  Copyright (c) Microsoft Corporation. All rights reserved.
  
  
  Loading Dump File [C:\Users\zigza\Desktop\122915-46375-01.dmp]
  Mini Kernel Dump File: Only registers and stack trace are available
  
  
  ************* Symbol Path validation summary **************
  Response                         Time (ms)     Location
  Deferred                                       SRV*E:\symbols*http://msdl.microsoft.com/download/symbols
  Symbol search path is: SRV*E:\symbols*http://msdl.microsoft.com/download/symbols
  Executable search path is: 
  Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
  Product: WinNt, suite: TerminalServer SingleUserTS Personal
  Built by: 9600.18146.amd64fre.winblue_ltsb.151121-0600
  Machine Name:
  Kernel base = 0xfffff803`3fe86000 PsLoadedModuleList = 0xfffff803`4015a630
  Debug session time: Tue Dec 29 11:53:55.702 2015 (UTC - 5:00)
  System Uptime: 0 days 0:36:03.467
  Loading Kernel Symbols
  ...............................................................
  ................................................................
  .................................
  Loading User Symbols
  Loading unloaded module list
  ..........
  *******************************************************************************
  *                                                                             *
  *                        Bugcheck Analysis                                    *
  *                                                                             *
  *******************************************************************************
  
  Use !analyze -v to get detailed debugging information.
  
  BugCheck C2, {7, 1200, 40, ffffe001a5a24c08}
  
  *** WARNING: Unable to verify timestamp for rtwlane.sys
  *** ERROR: Module load completed but symbols could not be loaded for rtwlane.sys
  GetPointerFromAddress: unable to read from fffff803401e3138
  Unable to get MmSystemRangeStart
  Probably caused by : NETIO.SYS ( NETIO!NetioFreeMdl+20d7f )
  
  Followup:     MachineOwner
  ---------
  
  0: kd> !analyze -v
  *******************************************************************************
  *                                                                             *
  *                        Bugcheck Analysis                                    *
  *                                                                             *
  *******************************************************************************
  
  BAD_POOL_CALLER (c2)
  The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
  Arguments:
  Arg1: 0000000000000007, Attempt to free pool which was already freed
  Arg2: 0000000000001200, (reserved)
  Arg3: 0000000000000040, Memory contents of the pool block
  Arg4: ffffe001a5a24c08, Address of the block of pool being deallocated
  
  Debugging Details:
  ------------------
  
  GetPointerFromAddress: unable to read from fffff803401e3138
  Unable to get MmSystemRangeStart
  
  DUMP_CLASS: 1
  
  DUMP_QUALIFIER: 400
  
  BUILD_VERSION_STRING:  9600.18146.amd64fre.winblue_ltsb.151121-0600
  
  SYSTEM_MANUFACTURER:  Hewlett-Packard
  
  SYSTEM_PRODUCT_NAME:  HP Pavilion 17 Notebook PC
  
  SYSTEM_SKU:  F7R63EA#ABU
  
  SYSTEM_VERSION:  0976110000405E00000620180
  
  BIOS_VENDOR:  Insyde
  
  BIOS_VERSION:  F.22
  
  BIOS_DATE:  01/20/2014
  
  BASEBOARD_MANUFACTURER:  Hewlett-Packard
  
  BASEBOARD_PRODUCT:  1977
  
  BASEBOARD_VERSION:  96.33
  
  DUMP_TYPE:  2
  
  BUGCHECK_P1: 7
  
  BUGCHECK_P2: 1200
  
  BUGCHECK_P3: 40
  
  BUGCHECK_P4: ffffe001a5a24c08
  
  POOL_ADDRESS: GetPointerFromAddress: unable to read from fffff803401e3138
  Unable to get MmSystemRangeStart
   ffffe001a5a24c08 
  
  BUGCHECK_STR:  0xc2_7
  
  CPU_COUNT: 4
  
  CPU_MHZ: 9be
  
  CPU_VENDOR:  GenuineIntel
  
  CPU_FAMILY: 6
  
  CPU_MODEL: 3c
  
  CPU_STEPPING: 3
  
  CPU_MICROCODE: 6,3c,3,0 (F,M,S,R)  SIG: 1C'00000000 (cache) 1C'00000000 (init)
  
  CUSTOMER_CRASH_COUNT:  1
  
  DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
  
  PROCESS_NAME:  firefox.exe
  
  CURRENT_IRQL:  2
  
  ANALYSIS_SESSION_HOST:  DESKTOP-CIVFBSU
  
  ANALYSIS_SESSION_TIME:  12-29-2015 14:12:34.0470
  
  ANALYSIS_VERSION: 10.0.10586.567 amd64fre
  
  DPC_STACK_BASE:  FFFFF80341AD3FB0
  
  LAST_CONTROL_TRANSFER:  from fffff80340125f5c to fffff8033ffd48a0
  
  STACK_TEXT:  
  fffff803`41ad3408 fffff803`40125f5c : 00000000`000000c2 00000000`00000007 00000000`00001200 00000000`00000040 : nt!KeBugCheckEx
  fffff803`41ad3410 fffff800`c451591f : 00000000`00000000 ffffe001`ad610030 ffffe001`ffffffff fffff800`00000000 : nt!ExDeferredFreePool+0x6ec
  fffff803`41ad3500 fffff800`c50c36b9 : ffffe001`ac378680 ffffe001`ac49f1f0 00000000`00000000 00000000`00000000 : NETIO!NetioFreeMdl+0x20d7f
  fffff803`41ad3550 fffff800`c44e78c1 : ffffe001`ac49f1f0 00000000`00000001 fffff800`c45007b0 00000000`00000000 : fwpkclnt!FwppInjectComplete+0x59
  fffff803`41ad3590 fffff800`c44e7402 : 00000000`00000000 ffffe001`ac49f1f0 fffff803`41ad3730 fffff800`c5c9f600 : NETIO!NetioDereferenceNetBufferList+0xc1
  fffff803`41ad3610 fffff800`c4e9bab7 : ffffe001`abf1d3b1 ffffe001`a632ec01 00000000`00000000 00000000`00000000 : NETIO!NetioDereferenceNetBufferListChain+0x2e2
  fffff803`41ad36b0 fffff800`c4c7f690 : 00000000`00000001 fffff803`41ad3749 ffffe001`a97bf1a0 fffff800`c6b7ed7f : tcpip!FlSendNetBufferListChainComplete+0x57
  fffff803`41ad36e0 fffff800`c4c7ef01 : ffffe001`a97bf1a0 ffffe001`ad610030 fffff800`00000001 00000000`00000001 : ndis!ndisMSendCompleteNetBufferListsInternal+0x140
  fffff803`41ad37b0 fffff800`c644c511 : ffffe001`a97bf1a0 ffffe001`a632eca0 ffffe001`a9b700fa 00000000`00000000 : ndis!NdisMSendNetBufferListsComplete+0x4f1
  fffff803`41ad3920 ffffe001`a97bf1a0 : ffffe001`a632eca0 ffffe001`a9b700fa 00000000`00000000 00000000`00000001 : rtwlane+0x26511
  fffff803`41ad3928 ffffe001`a632eca0 : ffffe001`a9b700fa 00000000`00000000 00000000`00000001 ffffe001`aa000ae0 : 0xffffe001`a97bf1a0
  fffff803`41ad3930 ffffe001`a9b700fa : 00000000`00000000 00000000`00000001 ffffe001`aa000ae0 ffffe001`aa000000 : 0xffffe001`a632eca0
  fffff803`41ad3938 00000000`00000000 : 00000000`00000001 ffffe001`aa000ae0 ffffe001`aa000000 fffff800`c64a3149 : 0xffffe001`a9b700fa
  
  
  STACK_COMMAND:  kb
  
  THREAD_SHA1_HASH_MOD_FUNC:  ed18531ec7e68394ccf0095bff065d3b66f9a6ec
  
  THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  8552d7173d5fd5a118db24a468f60ecfe8c2a1ab
  
  THREAD_SHA1_HASH_MOD:  38f5b6e262fdc5fb8f0353f21764f492a625924e
  
  FOLLOWUP_IP: 
  NETIO!NetioFreeMdl+20d7f
  fffff800`c451591f 90              nop
  
  FAULT_INSTR_CODE:  f320e990
  
  SYMBOL_STACK_INDEX:  2
  
  SYMBOL_NAME:  NETIO!NetioFreeMdl+20d7f
  
  FOLLOWUP_NAME:  MachineOwner
  
  MODULE_NAME: NETIO
  
  IMAGE_NAME:  NETIO.SYS
  
  DEBUG_FLR_IMAGE_TIMESTAMP:  540ebbe6
  
  IMAGE_VERSION:  6.3.9600.17337
  
  BUCKET_ID_FUNC_OFFSET:  20d7f
  
  FAILURE_BUCKET_ID:  0xc2_7_NETIO!NetioFreeMdl
  
  BUCKET_ID:  0xc2_7_NETIO!NetioFreeMdl
  
  PRIMARY_PROBLEM_CLASS:  0xc2_7_NETIO!NetioFreeMdl
  
  TARGET_TIME:  2015-12-29T16:53:55.000Z
  
  OSBUILD:  9600
  
  OSSERVICEPACK:  0
  
  SERVICEPACK_NUMBER: 0
  
  OS_REVISION: 0
  
  SUITE_MASK:  784
  
  PRODUCT_TYPE:  1
  
  OSPLATFORM_TYPE:  x64
  
  OSNAME:  Windows 8.1
  
  OSEDITION:  Windows 8.1 WinNt TerminalServer SingleUserTS Personal
  
  OS_LOCALE:  
  
  USER_LCID:  0
  
  OSBUILD_TIMESTAMP:  2015-11-21 11:42:09
  
  BUILDDATESTAMP_STR:  151121-0600
  
  BUILDLAB_STR:  winblue_ltsb
  
  BUILDOSVER_STR:  6.3.9600.18146.amd64fre.winblue_ltsb.151121-0600
  
  ANALYSIS_SESSION_ELAPSED_TIME: 5a9
  
  ANALYSIS_SOURCE:  KM
  
  FAILURE_ID_HASH_STRING:  km:0xc2_7_netio!netiofreemdl
  
  FAILURE_ID_HASH:  {2f7cf848-ca43-f749-7fcb-d24a576f3aac}
  
  Followup:     MachineOwner
  ---------
  
  

  
  

  ---

  Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

  • Proposed as answer by Teemo TangMicrosoft contingent staff Wednesday, December 30, 2015 7:26 AM
  • Marked as answer by MeipoXuMicrosoft contingent staff Wednesday, January 6, 2016 9:36 AM

  Tuesday, December 29, 2015 7:15 PM
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  Thanks, friend!
  
  But what about the NETIO.SYS ? is the same of rtlane.sys ?
  

  Tuesday, December 29, 2015 7:35 PM
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  Netio.sys is part of the OS.  The realtek driver caused it to crash.  In short, it is the realtek driver.

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  Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

  Tuesday, December 29, 2015 7:54 PM