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blue screen Windows 7 RRS feed

  • Question

  • Keep getting blue screens. I ran a system restore and that seemed to fix it briefly. But then the system did an automatic update and it all started again. So I tried restore again, but it didn't work the second time. Here is the problem description I got when I opened up in safe mode.

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.256.48
      Locale ID:    4105

    Additional information about the problem:
      BCCode:    1000008e
      BCP1:    C0000005
      BCP2:    00000000
      BCP3:    AA6CB2F4
      BCP4:    00000000
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    256_1

    Files that help describe the problem:
      C:\Windows\Minidump\051116-61074-01.dmp
      C:\Users\Chaz\AppData\Local\Temp\WER-74006-0.sysdata.xml

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    Wednesday, May 11, 2016 6:44 PM

Answers

All replies

  • Please provide the Minidump file

    If you find I have answered your question please mark it as the answer.

    Wednesday, May 11, 2016 6:53 PM
  • I'm sorry. I do not know how to do that. Could you explain please?
    Wednesday, May 11, 2016 7:00 PM
  • Can you please explain to me how to provide a minidump file?
    Wednesday, May 11, 2016 7:32 PM
  • Does this help?

    hal.dll    hal.dll+5ba9    0x83433000    0x8346a000    0x00037000    0x4ce788d2    20/11/2010 4:37:38 AM    Microsoft® Windows® Operating System    Hardware Abstraction Layer DLL    6.1.7601.17514 (win7sp1_rtm.101119-1850)    Microsoft Corporation    C:\Windows\system32\hal.dll    
    ntoskrnl.exe    ntoskrnl.exe+d27f7    0x83017000    0x83433000    0x0041c000    0x56eb23a7    17/03/2016 5:37:43 PM    Microsoft® Windows® Operating System    NT Kernel & System    6.1.7601.23392 (win7sp1_ldr.160317-0600)    Microsoft Corporation    C:\Windows\system32\ntoskrnl.exe    
    kdcom.dll        0x80b9e000    0x80ba6000    0x00008000    0x4a5bdaaa    13/07/2009 9:08:58 PM    Microsoft® Windows® Operating System    Serial Kernel Debugger    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\kdcom.dll    
    mcupdate.dll        0x8360f000    0x8361a000    0x0000b000    0x4a5bbf89    13/07/2009 7:13:13 PM                        
    PSHED.dll        0x8361a000    0x8362b000    0x00011000    0x4a5bdad0    13/07/2009 9:09:36 PM    Microsoft® Windows® Operating System    Platform Specific Hardware Error Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\PSHED.dll    
    BOOTVID.dll        0x8362b000    0x83633000    0x00008000    0x4a5bd9a2    13/07/2009 9:04:34 PM    Microsoft® Windows® Operating System    VGA Boot Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\BOOTVID.dll    
    CLFS.SYS        0x83633000    0x83675000    0x00042000    0x54f67547    03/03/2015 11:00:23 PM    Microsoft® Windows® Operating System    Common Log File System Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\CLFS.SYS    
    CI.dll        0x83675000    0x836dc000    0x00067000    0x53accc61    26/06/2014 9:44:01 PM    Microsoft® Windows® Operating System    Code Integrity Module    6.1.7601.23392 (win7sp1_ldr.160317-0600)    Microsoft Corporation    C:\Windows\system32\CI.dll    
    Wdf01000.sys        0x836dc000    0x8375d000    0x00081000    0x51c50c11    21/06/2013 10:29:37 PM    Microsoft® Windows® Operating System    Kernel Mode Driver Framework Runtime    1.11.9200.16384 (win8_rtm.120725-1247)    Microsoft Corporation    C:\Windows\system32\drivers\Wdf01000.sys    
    WDFLDR.SYS        0x8375d000    0x8376b000    0x0000e000    0x5010ad36    25/07/2012 10:36:38 PM    Microsoft® Windows® Operating System    Kernel Mode Driver Framework Loader    1.11.9200.16384 (win8_rtm.120725-1247)    Microsoft Corporation    C:\Windows\system32\drivers\WDFLDR.SYS    
    ACPI.sys        0x8376b000    0x837b3000    0x00048000    0x4ce788e0    20/11/2010 4:37:52 AM    Microsoft® Windows® Operating System    ACPI Driver for NT    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\ACPI.sys    
    WMILIB.SYS        0x837b3000    0x837bc000    0x00009000    0x4a5bbf1a    13/07/2009 7:11:22 PM    Microsoft® Windows® Operating System    WMILIB WMI support library Dll    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\WMILIB.SYS    
    msisadrv.sys        0x837bc000    0x837c4000    0x00008000    0x4a5bbf0d    13/07/2009 7:11:09 PM    Microsoft® Windows® Operating System    ISA Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\msisadrv.sys    
    pci.sys        0x837c4000    0x837ee000    0x0002a000    0x4ce788e5    20/11/2010 4:37:57 AM    Microsoft® Windows® Operating System    NT Plug and Play PCI Enumerator    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\pci.sys    
    vdrvroot.sys        0x837ee000    0x837f9000    0x0000b000    0x4a5bc74b    13/07/2009 7:46:19 PM    Microsoft® Windows® Operating System    Virtual Drive Root Enumerator    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\vdrvroot.sys    
    partmgr.sys        0x83c32000    0x83c43000    0x00011000    0x4f641b0c    17/03/2012 1:03:08 AM    Microsoft® Windows® Operating System    Partition Management Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\partmgr.sys    
    volmgr.sys        0x83c43000    0x83c53000    0x00010000    0x4ce788ee    20/11/2010 4:38:06 AM    Microsoft® Windows® Operating System    Volume Manager Driver    6.1.7601.17514 (win7sp1_rtm.101119-1850)    Microsoft Corporation    C:\Windows\system32\drivers\volmgr.sys    
    volmgrx.sys        0x83c53000    0x83c9e000    0x0004b000    0x4a5bbf2d    13/07/2009 7:11:41 PM    Microsoft® Windows® Operating System    Volume Manager Extension Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\volmgrx.sys    
    pciide.sys        0x83c9e000    0x83ca5000    0x00007000    0x4a5bbf17    13/07/2009 7:11:19 PM    Microsoft® Windows® Operating System    Generic PCI IDE Bus Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\pciide.sys    
    PCIIDEX.SYS        0x83ca5000    0x83cb3000    0x0000e000    0x4a5bbf13    13/07/2009 7:11:15 PM    Microsoft® Windows® Operating System    PCI IDE Bus Driver Extension    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\PCIIDEX.SYS    
    mountmgr.sys        0x83cb3000    0x83cc9000    0x00016000    0x55a68b8b    15/07/2015 12:34:19 PM    Microsoft® Windows® Operating System    Mount Point Manager    6.1.7601.18933 (win7sp1_gdr.150715-0600)    Microsoft Corporation    C:\Windows\system32\drivers\mountmgr.sys    
    vmbus.sys        0x83cc9000    0x83cf2180    0x00029180    0x4ce79192    20/11/2010 5:14:58 AM    Microsoft® Windows® Operating System    Virtual Machine Bus    6.1.7601.17514 (win7sp1_rtm.101119-1850)    Microsoft Corporation    C:\Windows\system32\drivers\vmbus.sys    
    winhv.sys        0x83cf3000    0x83d05000    0x00012000    0x4ce788f7    20/11/2010 4:38:15 AM    Microsoft® Windows® Operating System    Windows Hypervisor Interface Driver    6.1.7601.17514 (win7sp1_rtm.101119-1850)    Microsoft Corporation    C:\Windows\system32\drivers\winhv.sys    
    atapi.sys        0x83d05000    0x83d0e000    0x00009000    0x4a5bbf13    13/07/2009 7:11:15 PM    Microsoft® Windows® Operating System    ATAPI IDE Miniport Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\atapi.sys    
    ataport.SYS        0x83d0e000    0x83d31000    0x00023000    0x51fef603    04/08/2013 8:46:59 PM    Microsoft® Windows® Operating System    ATAPI Driver Extension    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\ataport.SYS    
    nvstor.sys        0x83d31000    0x83d56000    0x00025000    0x4ba3e3e8    19/03/2010 4:51:52 PM    NVIDIA nForce(TM) SATA Driver    NVIDIA® nForce(TM) Sata Performance Driver    10.6.0.18 (NT.091202-1711)    NVIDIA Corporation    C:\Windows\system32\drivers\nvstor.sys    
    storport.sys        0x83d56000    0x83d9e000    0x00048000    0x52f03fa3    03/02/2014 9:17:23 PM    Microsoft® Windows® Operating System    Microsoft Storage Port Driver    6.1.7601.18386 (win7sp1_gdr.140203-1432)    Microsoft Corporation    C:\Windows\system32\drivers\storport.sys    
    nvstor32.sys        0x83d9e000    0x83dd6000    0x00038000    0x4bbef119    09/04/2010 5:19:21 AM    NVIDIA nForce(TM) SATA Driver    NVIDIA® nForce(TM) Sata Performance Driver    11.1.0.43 built by: WinDDK    NVIDIA Corporation    C:\Windows\system32\drivers\nvstor32.sys    
    amdxata.sys        0x83dd6000    0x83ddf000    0x00009000    0x4ba3a3f5    19/03/2010 12:19:01 PM    Storage Filter Driver    Storage Filter Driver    1.1.2.5 (NT.091202-1711)    Advanced Micro Devices    C:\Windows\system32\drivers\amdxata.sys    
    fltmgr.sys        0x83e01000    0x83e35000    0x00034000    0x4a5bbf11    13/07/2009 7:11:13 PM    Microsoft® Windows® Operating System    Microsoft Filesystem Filter Manager    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\fltmgr.sys    
    fileinfo.sys        0x83e35000    0x83e46000    0x00011000    0x4a5bc18f    13/07/2009 7:21:51 PM    Microsoft® Windows® Operating System    FileInfo Filter Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\fileinfo.sys    
    MpFilter.sys        0x83e46000    0x83e80000    0x0003a000    0x5632f79c    30/10/2015 12:52:44 AM    Microsoft Malware Protection    Microsoft antimalware file system filter driver    4.9.0210.0    Microsoft Corporation    C:\Windows\system32\drivers\MpFilter.sys    
    PxHelp20.sys        0x83e80000    0x83e894c0    0x000094c0    0x4addfa1e    20/10/2009 1:57:50 PM    PxHelp20    Px Engine Device Driver for Windows 2000/XP    3.00.93.0    Sonic Solutions    C:\Windows\system32\drivers\PxHelp20.sys    
    TPkd.sys        0x83e8a000    0x83ea8000    0x0001e000    0x4b327049    23/12/2009 3:32:25 PM    InterLok(R)    InterLok system file    5.8.13.3234    PACE Anti-Piracy, Inc.    C:\Windows\system32\drivers\TPkd.sys    
    Ntfs.sys        0x83ea8000    0x83fd7000    0x0012f000    0x5693e83d    11/01/2016 1:37:01 PM    Microsoft® Windows® Operating System    NT File System Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\Ntfs.sys    
    msrpc.sys        0x83c00000    0x83c2b000    0x0002b000    0x4a5bbf3f    13/07/2009 7:11:59 PM    Microsoft® Windows® Operating System    Kernel Remote Procedure Call Provider    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\msrpc.sys    
    ksecdd.sys        0x83fd7000    0x83fea000    0x00013000    0x56eb21a6    17/03/2016 5:29:10 PM    Microsoft® Windows® Operating System    Kernel Security Support Provider Interface    6.1.7601.23392 (win7sp1_ldr.160317-0600)    Microsoft Corporation    C:\Windows\system32\drivers\ksecdd.sys    
    cng.sys        0x8c00a000    0x8c067000    0x0005d000    0x5600c34f    21/09/2015 10:56:15 PM    Microsoft® Windows® Operating System    Kernel Cryptography, Next Generation    6.1.7601.23217 (win7sp1_ldr.150921-1559)    Microsoft Corporation    C:\Windows\system32\drivers\cng.sys    
    pcw.sys        0x8c067000    0x8c075000    0x0000e000    0x4a5bbf0e    13/07/2009 7:11:10 PM    Microsoft® Windows® Operating System    Performance Counters for Windows Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\pcw.sys    
    Fs_Rec.sys        0x8c075000    0x8c07e000    0x00009000    0x4f4eeb36    29/02/2012 11:21:26 PM    Microsoft® Windows® Operating System    File System Recognizer Driver    6.1.7601.17787 (win7sp1_gdr.120229-1502)    Microsoft Corporation    C:\Windows\system32\drivers\Fs_Rec.sys    
    ndis.sys        0x8c07e000    0x8c135000    0x000b7000    0x561c7b66    12/10/2015 11:32:54 PM    Microsoft® Windows® Operating System    NDIS 6.20 driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\ndis.sys    
    NETIO.SYS        0x8c135000    0x8c173000    0x0003e000    0x5294718f    26/11/2013 6:01:51 AM    Microsoft® Windows® Operating System    Network I/O Subsystem    6.1.7601.18327 (win7sp1_gdr.131125-2337)    Microsoft Corporation    C:\Windows\system32\drivers\NETIO.SYS    
    ksecpkg.sys        0x8c173000    0x8c199000    0x00026000    0x56eb246e    17/03/2016 5:41:02 PM    Microsoft® Windows® Operating System    Kernel Security Support Provider Interface Packages    6.1.7601.23392 (win7sp1_ldr.160317-0600)    Microsoft Corporation    C:\Windows\system32\drivers\ksecpkg.sys    
    tcpip.sys        0x8c236000    0x8c382000    0x0014c000    0x533f5805    04/04/2014 9:10:29 PM    Microsoft® Windows® Operating System    TCP/IP Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\tcpip.sys    
    fwpkclnt.sys        0x8c382000    0x8c3b3000    0x00031000    0x533f579b    04/04/2014 9:08:43 PM    Microsoft® Windows® Operating System    FWP/IPsec Kernel-Mode API    6.1.7601.18438 (win7sp1_gdr.140404-1535)    Microsoft Corporation    C:\Windows\system32\drivers\fwpkclnt.sys    
    vmstorfl.sys        0x8c3b3000    0x8c3bb380    0x00008380    0x4ce7917d    20/11/2010 5:14:37 AM    Microsoft® Windows® Operating System    Virtual Storage Filter Driver    6.1.7601.17514 (win7sp1_rtm.101119-1850)    Microsoft Corporation    C:\Windows\system32\drivers\vmstorfl.sys    
    volsnap.sys        0x8c3bc000    0x8c3fb000    0x0003f000    0x4ce788f5    20/11/2010 4:38:13 AM    Microsoft® Windows® Operating System    Volume Shadow Copy Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\volsnap.sys    
    spldr.sys        0x8c200000    0x8c208000    0x00008000    0x4a084ebb    11/05/2009 12:13:47 PM    Microsoft® Windows® Operating System    loader for security processor    6.1.7127.0 (fbl_security_bugfix(sepbld-s).090511-0900)    Microsoft Corporation    C:\Windows\system32\drivers\spldr.sys    
    rdyboost.sys        0x8c208000    0x8c235000    0x0002d000    0x4ce78e17    20/11/2010 5:00:07 AM    Microsoft® Windows® Operating System    ReadyBoost Driver    6.1.7601.17514 (win7sp1_rtm.101119-1850)    Microsoft Corporation    C:\Windows\system32\drivers\rdyboost.sys    
    mup.sys        0x8c199000    0x8c1a9000    0x00010000    0x4a5bbfc6    13/07/2009 7:14:14 PM    Microsoft® Windows® Operating System    Multiple UNC Provider Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\mup.sys    
    hwpolicy.sys        0x8c1a9000    0x8c1b1000    0x00008000    0x4ce788cf    20/11/2010 4:37:35 AM    Microsoft® Windows® Operating System    Hardware Policy Driver    6.1.7601.17514 (win7sp1_rtm.101119-1850)    Microsoft Corporation    C:\Windows\system32\drivers\hwpolicy.sys    
    fvevol.sys        0x8c1b1000    0x8c1e3000    0x00032000    0x51009f61    23/01/2013 10:41:37 PM    Microsoft® Windows® Operating System    BitLocker Drive Encryption Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\fvevol.sys    
    disk.sys        0x8c1e3000    0x8c1f4000    0x00011000    0x569eeb5f    19/01/2016 10:05:19 PM    Microsoft® Windows® Operating System    PnP Disk Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\disk.sys    
    CLASSPNP.SYS        0x8c41e000    0x8c443000    0x00025000    0x4a5bbf18    13/07/2009 7:11:20 PM    Microsoft® Windows® Operating System    SCSI Class System Dll    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\CLASSPNP.SYS    
    crashdmp.sys        0x8c443000    0x8c450000    0x0000d000    0x4a5bc72e    13/07/2009 7:45:50 PM    Microsoft® Windows® Operating System    Crash Dump Driver    6.1.7600.16385 (win7_rtm.090713-1255)    Microsoft Corporation    C:\Windows\system32\drivers\crashdmp.sys    
    dump_storport.sys        0x8c450000    0x8c45a000    0x0000a000    0x52f03f85    03/02/2014 9:16:53 PM                        
    dump_nvstor32.sys        0x8c45a000    0x8c492000    0x00038000    0x4bbef119    09/04/2010 5:19:21 AM                        
    dump_dumpfve.sys        0x8c492000    0x8c4a3000    0x00011000    0x4a5bbf6f    13/07/2009 7:12:47 PM                        
    Wednesday, May 11, 2016 7:40 PM
  • Hi Chaz Coats-Butcher,

     

    You could try to upload the dmp files via OneDrive and share the link here for us.

     

    In addition, for more about BSOD issues, please refer to the link:

     

    How to read the small memory dump file that is created by Windows if a crash occurs:

    https://support.microsoft.com/en-us/kb/315263

     

    Resolving stop (blue screen) errors in Windows 7:

    http://windows.microsoft.com/en-us/windows7/resolving-stop-blue-screen-errors-in-windows-7

     

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, May 12, 2016 11:35 AM
  •  
    We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.


    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask

    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Thursday, May 12, 2016 1:30 PM
  • Ok, so here is a link to the minipump file. I have a new issue now where my PC freezes altogether without going to blue screen, requiring me to push the manual restart button. Strangely enough, usually after I do it works fine.

    https://onedrive.live.com/embed?cid=1474D29AEA36C701&resid=1474D29AEA36C701%211854&authkey=AEkrZZnkQ8JAFv0
    Thursday, June 23, 2016 8:42 PM
  • These are called BCC124 and are related to hardware.  Read how to diagnose and hopefully to fix them in this wiki

    Microsoft (R) Windows Debugger Version 10.0.14318.1022 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Zigzag3143\Desktop\061916-19858-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*D:\symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*D:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.23418.x86fre.win7sp1_ldr.160408-2045
    Machine Name:
    Kernel base = 0x83046000 PsLoadedModuleList = 0x83192e30
    Debug session time: Sun Jun 19 23:37:37.894 2016 (UTC - 4:00)
    System Uptime: 0 days 0:00:09.174
    Loading Kernel Symbols
    .........................................................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, 8733d79c, 0, 0}
    
    Probably caused by : AuthenticAMD
    
    Followup:     MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 00000000, Machine Check Exception
    Arg2: 8733d79c, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    DUMP_CLASS: 1
    
    DUMP_QUALIFIER: 400
    
    BUILD_VERSION_STRING:  7601.23418.x86fre.win7sp1_ldr.160408-2045
    
    DUMP_TYPE:  2
    
    BUGCHECK_P1: 0
    
    BUGCHECK_P2: ffffffff8733d79c
    
    BUGCHECK_P3: 0
    
    BUGCHECK_P4: 0
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CPU_COUNT: 4
    
    CPU_MHZ: bc5
    
    CPU_VENDOR:  AuthenticAMD
    
    CPU_FAMILY: 10
    
    CPU_MODEL: 4
    
    CPU_STEPPING: 3
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ANALYSIS_SESSION_HOST:  DESKTOP-6TOHK78
    
    ANALYSIS_SESSION_TIME:  06-23-2016 18:24:25.0531
    
    ANALYSIS_VERSION: 10.0.14318.1022 amd64fre
    
    STACK_TEXT:  
    8df8bcc4 831187f7 8733d780 831b2208 831b2200 nt!WheapCreateTriageDumpFromPreviousSession+0x32
    8df8bce4 83119625 831b2200 8733d780 831b2230 nt!WheapProcessWorkQueueItem+0x56
    8df8bd00 830c430b 831b2200 00000000 85da6798 nt!WheapWorkQueueWorkerRoutine+0x1f
    8df8bd50 8325345b 00000001 be567a26 00000000 nt!ExpWorkerThread+0x10d
    8df8bd90 830f79c9 830c41fe 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    STACK_COMMAND:  kb
    
    THREAD_SHA1_HASH_MOD_FUNC:  66ca5dd7f6e07821a2bd4ba174d8a04fd8c5c006
    
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  d73e5cc55c44b167f77894430e6ee2a68dcaef20
    
    THREAD_SHA1_HASH_MOD:  ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: AuthenticAMD
    
    IMAGE_NAME:  AuthenticAMD
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    PRIMARY_PROBLEM_CLASS:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    TARGET_TIME:  2016-06-20T03:37:37.000Z
    
    OSBUILD:  7601
    
    OSSERVICEPACK:  1000
    
    SERVICEPACK_NUMBER: 0
    
    OS_REVISION: 0
    
    SUITE_MASK:  272
    
    PRODUCT_TYPE:  1
    
    OSPLATFORM_TYPE:  x86
    
    OSNAME:  Windows 7
    
    OSEDITION:  Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS
    
    OS_LOCALE:  
    
    USER_LCID:  0
    
    OSBUILD_TIMESTAMP:  2016-04-09 01:39:26
    
    BUILDDATESTAMP_STR:  160408-2045
    
    BUILDLAB_STR:  win7sp1_ldr
    
    BUILDOSVER_STR:  6.1.7601.23418.x86fre.win7sp1_ldr.160408-2045
    
    ANALYSIS_SESSION_ELAPSED_TIME: 602
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0x124_authenticamd_processor_bus_prv
    
    FAILURE_ID_HASH:  {6fd7875b-9a1b-9e09-d6d6-816026a875c8}
    
    Followup:     MachineOwner
    ---------
    
    


    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Thursday, June 23, 2016 10:24 PM