How to backup various settings (User roles , Channels) in SCSM2012 RRS feed

  • Question

  • What file do I need to backup in order to save my custom made User Roles in Administration -> Security -> User Roles

    Also, if there are other generel settings - such as Adm -> Notification -> Channels or Adm -> Settings

    When I did a compare analysis in powershell on my MP's before and after changes in the User Roles I couldn't find any changes, so it seems like it's not stored in any MP or what?

    Friday, July 13, 2012 10:34 AM


  • The roles should be stored in the SCSM database and not in a management pack.

    As the settings of roles (user and group membership) and the Notification Channel settings are individual to each company/it infrastructur these settings aren't stored in a management pack. This will prevent to import the "wrong" settings if you are working with management packs.

    Maybe this query is helpful to find the User Roles tables in the db.

    select * from sys.tables
    where name like '%UserRole%'
    And this query is showing the Notification Channel Setting
    select * from MT_System$Notification$SMTPConfigurationSource

    Hope this helps.

    Andreas Baumgarten | H&D International Group

    Friday, July 13, 2012 12:22 PM