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I cannot register my windows vista. RRS feed

  • Question

  •  I bought a computer in a box, all the parts and an unopened Vista Ultimate operating system. I built the machine, and tried to go online to register my windows. I got a connectivity issues error, and it said to replace the network card. I did so and went online to register it, and I got a message that said that my copy was already in use. I broke the seal on the disk container, and the only times I used it was when I first tried to register it, and after I changed the network card, to again try to register it. I may have had some connectivity on the first night before it glitched out. Can I find out if it was first registered within the last three days. Thats theonly time it (the disk)was ever out of th case. Thanks
    Wednesday, May 1, 2013 1:56 AM

All replies

  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    If you can't access the desktop....
     
    If you do not have access to the Start Button:
     1) Login to Vista and click the option that brings up Internet Explorer.
     2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
     3) A window will come up asking if you want to “Run” or “Save”, Select “Run”
     4) When the program runs, click the “Continue” button, then click the “Copy” button (IGNORE any error messages at this point).
     5) Return to this thread
    6) In a reply post, paste the Diagnostic Report (by right-click select Paste or by using Ctrl+V)

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    • Proposed as answer by Noel D Paton Sunday, May 12, 2013 12:52 PM
    Wednesday, May 1, 2013 6:24 AM