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BSOD - Unknown Bugcheck F7 RRS feed

  • Question

  • I am using Vista Home Basic.  Yesterday I had the BSOD.  It asked if I wanted to use auto recover and then asked if I wanted to restore to a previous config when everything worked OK which I did and all seemed OK and i used the computer without trouble for a few hours.  Today the same BSOD, Restore says it cannot restore and the only option is to close down.  Looking at the log it fails in the restore loop saying:

    Unknown Bugcheck: Bugcheck f7, Parameters = 0x8059989a, 0x91079d00, 0x6ef862ff, 0x0

    Repair Action: System restore, Result: Failed, Error Code 0x490

    Repair Actions : System Files integrity check and repair, Result ; failed, Error Code = 0x2

    So at the moment I am stuck in a boot loop with it launching startup repair each time then failinmg.  I cannot get it to go into a safe boot using F8. 

    Is there anything else I can try?

    I have installed no new hardware or software.

    Monday, October 3, 2011 10:33 AM

Answers

  • Hello,

    Bug Check Code 0x7F: http://msdn.microsoft.com/en-us/library/ff559244(v=VS.85).aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here.

    You can also contact Microsoft CSS.

     


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    • Proposed as answer by Sabrina Shen Wednesday, October 5, 2011 4:27 AM
    • Marked as answer by Sabrina Shen Monday, October 10, 2011 3:55 AM
    Monday, October 3, 2011 9:15 PM