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Error ID 4387 when installing DPM2010 RRS feed

  • Question

  • Hello

    I am trying to install DPM2010 onto a physical server running Windows Server 2008 R2 SP1.
    I am receiving error ID 4387 during installation.

    "An unexpected error occured during the installation"

    DPM creates two local accounts when installing - MICROSOFT$DPM$Acct and DPMR$ENDEAVOUR

    MICROSOFT$DPM$Acct is created but it wont start the SQL Service for the SQL instance and gives LOGIN DENIED error

    The second account does not even get created as the installation fails with the 4387 error.

    I have googled and almost every post says the user rebuilt their server.

    I saw another post which recommended rebuilding the WMI
    I didnt go that far and tried this link instead http://sites.google.com/site/zenarstudio/home/kb/windows-server-2008---howto---repair-wmi
    I then tried the install again and now am getting an error that I must reinstall the SQL 2008 manually

    Do you have any ideas on how to assist me on this please?

    I can send the original DPM Setup Log if you send me an email address

    What I am currently doing is uninstalling the SQL and then going to try the DPM install again.

    Thanks

    Tanya Muller

    Monday, March 19, 2012 10:35 AM

All replies

  • Hi

    You can uninstall SQL 2008 and just let DPM install it for you. Did you come right with the installation?

    Kind Regards

    Daredevil57

    Thursday, August 16, 2012 7:14 AM