locked
"Windows Media Center has stopped working" RRS feed

  • Question

  • I doj't find an appropriate forum for my question, but another forum said to come here because I had tampered with the registry. I don't think I did since I reinstalled, but he seemed stumped anyway.

    The Guide was not downloading so I tried the fixes that worked before. Didn't help this time and eventually WMC stopped working. Tried all the fixed for that, turn it off and on, delete ehome, turn servers off and on, etc. Finally I did a reinstall/repair and it still didn't work. The other forum said to check for driver updates but Device Manager said they were all up to date. The ehome file deletion was suggested but I don't seem to have "Program Data" file to get to it although I found it before but don't remember how I did it. I used Driver Booster and it updated about a dozen drivers. I ran the other cleanup and optimization on it. Still no WMC.

    Windows 7 Service pack 1, 64bit. Hauppauge Win TV-HVR 1150 capture device.

    the error message is--

    Description:
      Stopped working

    Problem signature:
      Problem Event Name:    CLR20r3
      Problem Signature 01:    ehshell.exe
      Problem Signature 02:    6.1.7600.16385
      Problem Signature 03:    4a5bd053
      Problem Signature 04:    mcstore
      Problem Signature 05:    6.1.0.0
      Problem Signature 06:    4ce7b873
      Problem Signature 07:    1a1
      Problem Signature 08:    146
      Problem Signature 09:    System.InvalidOperationException
      OS Version:    6.1.7601.2.1.0.256.48
      Locale ID:    1033

    Hope you can help. I have lots of things to do besides stare at my screen, try futile operations as I have for the last two days. Thanks.

    Monday, April 24, 2017 2:03 AM

All replies

  • Check to see if this can be fixed with sfc /scannow: 

    https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files

    Also check to see if this can be fixed with the applicable Microsoft fix it: 

    https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions

    Monday, April 24, 2017 2:12 AM
  • Already did  sfc. Found nothing.

    There are no fixes for WMC.

    The one for Find and fix problems playing movies, television, or video Error, couldn't start.

    Find and fix problems with Windows Media Player settings.  Fixed configuration settings which I had not changed.

    (Sorry. can't turn off the underline in this window.)



    Monday, April 24, 2017 6:40 PM
  • If you don't have recovery disks for the os or applications see if this helps:  https://www.microsoft.com/en-us/download/details.aspx?id=6896

    https://en.wikipedia.org/wiki/Windows_Media_Center

    https://en.wikipedia.org/wiki/DVD_Player_(Windows)

    https://en.wikipedia.org/wiki/Windows_Anytime_Upgrade

    Alternatives are third party applications such as cyberlink and VLC media player
    Monday, April 24, 2017 6:51 PM
  • I don't understand your point. I have the installation disk. I used it to reinstall/update the OS. It did not help. WMC still did not start.

    If I wanted another program I would try again to get Win TV going, which came with the Hauppauge receiver.  But it does not have the convenience of programming via the Guide as WMC does.

    I don't have Vista, I have 7. there is no choice in the form for asking questions.

    My biggest problem with these forums is that people who answer didn't bother to read what I already said.

    Thanks anyway. Still need help.


    • Edited by DottieR462 Monday, April 24, 2017 8:50 PM
    Monday, April 24, 2017 8:45 PM
  • Are you able to back up your files?

    If there is a questionable registry problem a clean install would be the most efficient and effective way to eliminate most problems and get you back to a working operating system with working applications.  The WMC may longer be supported as per the wikipedia links so you may have the best drivers or the only available drivers on your recovery disks.  Maybe you can find someone more familiar with your issue in one of the windows 7 forums.

    Please click on this link to view the available windows 7 forums:  Windows 7

    See windows 7 Media
    Monday, April 24, 2017 11:04 PM