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Activation Won't Work..HELP RRS feed

  • Question

  • Ok, I understand these Disks are licenced to not allow you to install on multiple PC's. After some reading I think I know why I can't activate, and I need help. My computer recently burned out so to speak, I replaced the motherboard, ram, and powersupply to get it operating again. I wanted to do a fresh install of windows and format my hard drive with the new components installed. I HAD a Windows XP disk that I lost, but my product key sticker for that CD is attached to my PC which I have always used. I borrowed a Windows XP disk from a friend because mine had become lost. To shorten it up...I used his disk to install windows, and found out it would not accept my Product Key with HIS disk, so I used HIS product key. NOW, when I go to activate windows, my product key nor his will NOT work. I know why...if the activation process identifies HARDWARE to keep the software from being installed on multiple computers...it is NOT identifying my PC properly because of the motherboard and RAM change. I am really bummed about this....I have only a week or so left to activate, and I don't know what the solution is. I understand Microsoft does not want to get pirated, I hope Microsoft understand that sometimes HARDWARE in a persons PC changes, meaning I can't use my cd key because I repaired my PC??? not Fair.....PLEASE HELP
    • Edited by cjl1238 Friday, November 18, 2011 7:17 PM
    Friday, November 18, 2011 7:07 PM

Answers

  • Hi,

    I think your suspicions may be correct, an OEM Windows XP key will require the matching OEM disk to re-install. The only way of obtaining this disk is to contact the computer manufacturer who can usually dispatch another disk or make a download available for a small fee or some of them even do it for free.

    Apart from that, the only way a friend can help is if the disk is from a matching PC.

     

    Martin


    If you find my information useful, please rate it. :-)
    Monday, November 21, 2011 1:33 PM
    Moderator

All replies

  • Hi,

    I think your suspicions may be correct, an OEM Windows XP key will require the matching OEM disk to re-install. The only way of obtaining this disk is to contact the computer manufacturer who can usually dispatch another disk or make a download available for a small fee or some of them even do it for free.

    Apart from that, the only way a friend can help is if the disk is from a matching PC.

     

    Martin


    If you find my information useful, please rate it. :-)
    Monday, November 21, 2011 1:33 PM
    Moderator
  • Hi,

    when you activate windows you have two options. 1. to do it automatically over the internet. the other option is to activate by phone.

    I can't guarantee success but your best bet would be to try to activate by phone so you can explain your situation to a live person who could potentially help you.

     

    good luck!

    Monday, November 21, 2011 7:24 PM