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Exception in Explorer.exe RRS feed

  • Question

  • Happens often working in network shares. Does anyone have any idea what this could be?

    Log Name:      Application
    Source:        Application Error
    Date:          11/1/2011 9:13:39 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      GraphicMachine
    Description:
    Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
    Faulting module name: SHELL32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9a6
    Exception code: 0xc000041d
    Fault offset: 0x00000000000a0e49
    Faulting process id: 0xbfc
    Faulting application start time: 0x01cc97d68c4ad890
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\system32\SHELL32.dll
    Report Id: 13b38b24-049c-11e1-8996-001fbc096bcf
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-11-01T15:13:39.000000000Z" />
        <EventRecordID>12578</EventRecordID>
        <Channel>Application</Channel>
        <Computer>GraphicMachine</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Explorer.EXE</Data>
        <Data>6.1.7601.17567</Data>
        <Data>4d672ee4</Data>
        <Data>SHELL32.dll</Data>
        <Data>6.1.7601.17514</Data>
        <Data>4ce7c9a6</Data>
        <Data>c000041d</Data>
        <Data>00000000000a0e49</Data>
        <Data>bfc</Data>
        <Data>01cc97d68c4ad890</Data>
        <Data>C:\Windows\Explorer.EXE</Data>
        <Data>C:\Windows\system32\SHELL32.dll</Data>
        <Data>13b38b24-049c-11e1-8996-001fbc096bcf</Data>
      </EventData>
    </Event>
    • Moved by Carey FrischMVP Tuesday, November 1, 2011 3:20 PM Moved to more appropriate forum category (From:Windows 7 Installation, Setup, and Deployment)
    • Edited by lostxtsol Tuesday, November 1, 2011 3:34 PM
    Tuesday, November 1, 2011 3:18 PM

Answers

  • Hi,

    You encountered a crash of explorer process. The cause of this issue can be a variety of things. Usually, the 3rd party add-ons or plug-ins could be the cause.

    You may boot the computer in Clean Boot to check whether this issue persists.

    http://support.microsoft.com/kb/929135 

    Meantime, separate the explorer process to two different processes and then use the Process Monitor to check the threads in the explorer process.

    This can let you know that the explorer invoked what kind of dll files and better trouble-shooting your issue.

    You may also use ShellExView to disable 3rd party plug-ins.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Juke Chou Sunday, December 4, 2011 7:06 AM
    Thursday, November 3, 2011 8:17 AM

All replies

  • I am unsure why this is happening. Often i am just copying files or moving folders to the network share. It lets me know and then immediatley restarts explorer. Nothing has changed, no big installs or differences. Seemingly for no "apparent" reason.
    Tuesday, November 1, 2011 8:18 PM
  • Hi,

    You encountered a crash of explorer process. The cause of this issue can be a variety of things. Usually, the 3rd party add-ons or plug-ins could be the cause.

    You may boot the computer in Clean Boot to check whether this issue persists.

    http://support.microsoft.com/kb/929135 

    Meantime, separate the explorer process to two different processes and then use the Process Monitor to check the threads in the explorer process.

    This can let you know that the explorer invoked what kind of dll files and better trouble-shooting your issue.

    You may also use ShellExView to disable 3rd party plug-ins.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Juke Chou Sunday, December 4, 2011 7:06 AM
    Thursday, November 3, 2011 8:17 AM
  • Ah! Thank you i will proceed in this endeavor!

     

    Thursday, November 3, 2011 4:53 PM