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blue screen RRS feed

  • Question

  • i installed the new 2011 norton antvirus on my laptop after getting a iexplore.exe error once that had sorted it. my laptop was working properly for 2-3 days all fine, it then switched it self off and when i turned it back on a blue screen with writing came up and switched of again.. every time since i have tried to switch on my laptop it goes to windows is startin up the blue screen flashes and it goes straight back off again.. i would like help in solving this issue.

    Tuesday, March 1, 2011 4:58 PM

Answers

  • Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps) so that I analyze them. Once done, please post the link here so that I can download them.


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    • Marked as answer by Leo Huang Wednesday, March 9, 2011 8:44 AM
    Tuesday, March 1, 2011 5:16 PM