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Lync Avaya Integration RRS feed

  • Question

  • i want to integrate lync 2010 with avaya communications manager, i have seen the document from Microsoft stating that a direct sip trunk can be made with 4,5.1,5.2.1 versions,

    http://technet.microsoft.com/en-us/lync/gg131938.aspx#tab=2

    but what if other version are there like 7,

    anyone can help me out of this, 

    another thing tha avaya gateways are not supported by lync to be used a gateways, or they do support.

    can avaya communications manager be used to call PSTN for lync users

    Saturday, August 6, 2011 12:00 PM

Answers

  • You'll have to wait for Microsoft and Avaya to finish their interop testing for you to be in a supported state.  Otherwise, you must accept the risk if you proceed that you may run into issues and not be able to get Microsoft support.  If you want to proceed right now in a supported fashion, use a certified gateway on the OIP between Mediation and Avaya.
    MVP | MCSE:M | MCITP: Enterprise Messaging Administrator | MCTS: OCS + Voice Specialization | http://www.shudnow.net
    • Proposed as answer by Noya Lau Tuesday, August 9, 2011 4:37 AM
    • Marked as answer by Noya Lau Friday, August 12, 2011 11:15 AM
    Saturday, August 6, 2011 2:54 PM

All replies

  • You'll have to wait for Microsoft and Avaya to finish their interop testing for you to be in a supported state.  Otherwise, you must accept the risk if you proceed that you may run into issues and not be able to get Microsoft support.  If you want to proceed right now in a supported fashion, use a certified gateway on the OIP between Mediation and Avaya.
    MVP | MCSE:M | MCITP: Enterprise Messaging Administrator | MCTS: OCS + Voice Specialization | http://www.shudnow.net
    • Proposed as answer by Noya Lau Tuesday, August 9, 2011 4:37 AM
    • Marked as answer by Noya Lau Friday, August 12, 2011 11:15 AM
    Saturday, August 6, 2011 2:54 PM
  • Elan one more things,

    can i integrate lync with avaya x one mobility, means if a calls come to avaya it should simultaneously ring a lync client as well.

    simultaneous ringing is pretty simple in lync, but i am not sure that whether is will work from avaya side.

    Saturday, August 6, 2011 5:12 PM
  • So that is what Microsoft calls Dual Forking but Microsoft doesn't certify that functionality.  But, even if Microsoft were to certify Aura for Direct Integration and you used One-X Mobility, Microsoft would still support the interop just not the specific One-X Mobility functionality.  I haven't tried the One-X Mobility functionality but I have done a recent deployment with Mediation > Dialogic > Avaya where they did something similar and it worked well.  So I don't why it wouldn't work with One-X but again, I'm not sure since I haven't tried it.
    MVP | MCSE:M | MCITP: Enterprise Messaging Administrator | MCTS: OCS + Voice Specialization | http://www.shudnow.net
    Saturday, August 6, 2011 9:18 PM