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SFC /scannow detected problems... unable to fix..... slow shut down RRS feed

  • Question

  • SFC /scannow in safe mode detected corrupt files... unable to fix..... slow shut down
    what do i do?
    sometimes when i do a second scan it says no problems found but after a reboot then scan.... problems found.

    system details:
    More details about my computer Component Details Subscore Base score  
    Processor Intel(R) Core(TM)2 Duo CPU U7600 @ 1.20GHz 4.4 2.0  
    Determined by lowest subscore  
    Memory (RAM) 2.00 GB 4.1  
    Graphics Mobile Intel(R) 945 Express Chipset Family 2.0 Gaming graphics 256 MB Total available graphics memory
    2.6 Primary hard disk 18GB Free (39GB Total) 3.9 Windows Vista (TM) Home Basic  
    System --------------------------------------------------------------------------------  
    Manufacturer Sony Corporation Model VGN-TZ33_B  
    Total amount of system memory 2.00 GB RAM  
    System type 32-bit operating system  
    Number of processor cores 2 64-bit capable Yes  
    Storage --------------------------------------------------------------------------------  
    Total size of hard disk(s) 86 GB Disk partition (C:) 18 GB Free (39 GB Total) 
    Disk partition (D:) 43 GB Free (47 GB Total)  
    Media drive (E:) CD/DVD  
    Graphics --------------------------------------------------------------------------------  
    Display adapter type Mobile Intel(R) 945 Express Chipset Family  
    Total available graphics memory 256 MB  
    Dedicated graphics memory 0 MB  
    Dedicated system memory 64 MB  
    Shared system memory 192 MB  
    Display adapter driver version 7.14.10.1437  
    Primary monitor resolution 1366x768  
    DirectX version DirectX 9.0 or better Network  
    --------------------------------------------------------------------------------  
    Network Adapter Generic Marvell Yukon Chipset based Ethernet Controller 
    Network Adapter Intel(R) Wireless WiFi Link 4965AGN  
    Network Adapter Microsoft Tun Miniport Adapter





    PS:
    why do they give me a home basic key and a business key?
    the laptop is preinstalled home basic but on the back there were 2 keys.,.............
    wtf?
    Friday, April 3, 2009 2:39 AM

Answers

  • We need to perform a repair install for the SFC issue:

     

    Use the Windows Vista DVD to repair startup

    ===========

    1. Insert the windows Vista DVD and reboot the system.

    2. Press the space bar when “Press any key to boot to CD or DVD” appears

    3. When the system comes to the option to install windows, there are two links at the bottom; choose the option “Repair your computer”

    4. The system will locate the Windows Vista installation and show you drive it is located on. If it is not showing, and you have a non-standard SCSI or RAID controller, you will need to load the drivers for it to show. Once it is there, highlight it and click “Next”.

    5. On the menu that appears, click “Startup repair”. The window will state that it is checking for problems, and prompt you to continue when it finds one to correct.

     

    Once it is done, it will prompt you to click finish to reboot. Remove the DVD from the drive and click Finish.

     

    Regarding the slow shutdown issue, you can check the following thread for solutions:

     

    Vista -Slow Shutdown

    http://social.technet.microsoft.com/forums/en-US/itprovistadesktopui/thread/270b76c8-ecc9-45b5-b8ad-68161ff694e6/

     

    Hope this helps!


    Sean Zhu - MSFT
    Thursday, April 9, 2009 2:28 AM
    Moderator

All replies

  • Hi, thanks for the post. Based on the symptom, this issue does not reflect certain windows system file is corrupted. Let's perform a check disk and see the result:

     

    1. Click Start and go to Start Search.

    2. Type in cmd, right click on it and choose "Run as Administrator" .

    3. Type in chkdsk and press Enter.

    4. Wait for the command complete and check if there is error on the drive.

     

    After that, let's see if SFC runs properly.

     

    Regarding the product key, you may need to contact with your computer manufacturer to check the detailed information.


    Sean Zhu - MSFT
    Tuesday, April 7, 2009 2:32 AM
    Moderator
  • what does that gotta do with the slow shut down and corrupted files?

    i tried it and it fixed some errors and i did sfc /scannow again....

    corrupted files found unable to fix
    Wednesday, April 8, 2009 3:28 AM
  • We need to perform a repair install for the SFC issue:

     

    Use the Windows Vista DVD to repair startup

    ===========

    1. Insert the windows Vista DVD and reboot the system.

    2. Press the space bar when “Press any key to boot to CD or DVD” appears

    3. When the system comes to the option to install windows, there are two links at the bottom; choose the option “Repair your computer”

    4. The system will locate the Windows Vista installation and show you drive it is located on. If it is not showing, and you have a non-standard SCSI or RAID controller, you will need to load the drivers for it to show. Once it is there, highlight it and click “Next”.

    5. On the menu that appears, click “Startup repair”. The window will state that it is checking for problems, and prompt you to continue when it finds one to correct.

     

    Once it is done, it will prompt you to click finish to reboot. Remove the DVD from the drive and click Finish.

     

    Regarding the slow shutdown issue, you can check the following thread for solutions:

     

    Vista -Slow Shutdown

    http://social.technet.microsoft.com/forums/en-US/itprovistadesktopui/thread/270b76c8-ecc9-45b5-b8ad-68161ff694e6/

     

    Hope this helps!


    Sean Zhu - MSFT
    Thursday, April 9, 2009 2:28 AM
    Moderator