Could not update password with ADFS 3.0 RRS feed

  • Question

  • I deployed ADFS 3.0 with update password endpoint is enabled. I get error "The User ID or password is incorrect" when trying to update password but I make sure both username and password are correct (I can log in to O365 through ADFS with that username and password)

    I checked on event viewer and found error "UserNotFound"

    Please help me!


    Sunday, March 27, 2016 3:50 AM

All replies

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    • Proposed as answer by Jay Gu Wednesday, April 6, 2016 9:58 AM
    Sunday, March 27, 2016 10:30 PM
  • Hi Opalis,

    The update password page is only available for Workplace Joined devices and is disabled by default.

    To enable the password update page, go to AD FS Management under Endpoints. The endpoint for update password is located at the bottom under Other - /adfs/portal/updatepassword/. Once you have enabled the endpoint, you must restart the AD FS service. This must be done manually. You can then navigate to https://<fqdn>/adfs/portal/updatepassword/ on a workplace joined device and you should see the update password page.

    For more information, you could refer to the part of Update Password of the article below.

    Customizing the AD FS Sign-in Pages


    Best Regards,


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    Monday, March 28, 2016 9:29 AM
  • Hi Jay,

    Thanks for your reply

    With lastest update for ADFS 3.0. We can change password without join to workplace. Besides, I enabled Update Password Endpoint and restarted the services.


    • Proposed as answer by Amy Wang_ Thursday, April 7, 2016 8:45 AM
    Tuesday, March 29, 2016 4:24 AM