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Skype for Business 2013 is crashing when you share your screen

Question
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Hi
Skype for Business 2013 is crashing when you share your screen and in a meeting. Microsoft Lync 2013 (15.0.5049.1000) MSO (15.0.5023.1000) 32 bit is the installed version.
I have updated video driver now. Please let me know how to troupleshoot this issue and anlyze the logs from "C:\Users\UserName\AppData\Local\Microsoft\Office\15.0>\lync\Tracing"
Regards, Boopathi
Tuesday, August 7, 2018 9:22 PM
All replies
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Hi,
I’m wondering if you made any update for your Windows server before the sharing error occurred? If so, please check the blog to see if you installed the impacted update package in your PC.
Did you encounter this issue in your previous Lync version(15.0.5023.1000)? If it worked fine before, please try to uninstall KB4022225 and test if the issue would be resolved.
If you don’t want to uninstall the patch above, please try using SFB basic version to see if the sharing function works?
https://www.microsoft.com/en-us/download/details.aspx?id=49440
If only one user had such issue, please also doing a clean boot on PC, you could refer to the following link:
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
Best Regards,
Leon Lu
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.
Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.- Proposed as answer by Leon-LuMicrosoft contingent staff Thursday, August 9, 2018 8:11 AM
Wednesday, August 8, 2018 6:37 AM -
Hi,
Thanks. Last week server patches are uninstalled as per the
https://blogs.technet.microsoft.com/nexthop/2018/07/18/application-sharing-failures-after-applying-july-10-2018-windows-security-fixes/ User did not report Skpye crashing issue today. Will monitori
Regards, Boopathi
Wednesday, August 8, 2018 7:57 PM -
Ok, after monitoring ,if the issue missing,please mark the reply as answer,it will help someone who has similar issue could find this thread as soon as possible.
Best Regards,
Leon Lu
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.
Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.Thursday, August 9, 2018 8:11 AM -
Hi ,
Do you have some updates? If the reply help to you ,please mark the reply as answer.
Best Regards,
Leon Lu
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.
Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.Friday, August 10, 2018 8:19 AM