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Showing black screen infected by virus

    Question

  • Dear all

    Please any body help me.

    I had to Install some software, But when I tried to Install that software it's affected by virus(symptoms of unwanted apps installed and often time opened browsers some pages), And then Installed and tried to open Malware bytes  but couldn't because it has shown Windows can't access this file or path ,you may have to appropriate permissions ,after that I used by C cleaner ,360 Total security little bit cleaned and then kept the Windows in safe mode networking and one time I connected Internet used Gmail with Chrome but right now showing black screen.

    Windows 8.1 64 bit Desktop.

    Wednesday, June 20, 2018 2:19 PM

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