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Trying to follow Microsoft advice to fix Media Center, under Services, Show processes for all users, I was to locate five( .exe) files, only one is there. How do I get the other four to show up?

    Question

  • I have been having problems with Media Center, not downloading the guide.  I have been trying to follow all of Microsoft's recommendations for a fix.

    I am running Windows 7 Home Premium.  The advice told me to go into Services and find two files on the list and make sure they were both started:

    Windows Media Center Receiver Service (was started), and

    Windows Media Center Scheduler Service (wasn't started, I started it).

    Then it told be to go to Show Processes from all Users.  And find six files on the list.  The instructions assumed the files would be there.  Only one of the files is.  How do I get the missing five files on the list?:

    ehmsas.exe (missing)

    ehrecvr.exe (on the list)

    ehsched.exe (missing)

    ehschell.exe (missing)

    ehtray.exe (missing)

    mcGlidHost.exe (missing)

    Microsoft's directions d that these files would all be there.  It did not say what to do if any were missing.

    Please HELP!!! 

    Monday, May 16, 2016 4:25 AM

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