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Blue Screen RRS feed

  • General discussion

  • i have recently purchase and installed window 7 and i have following unexpected shutdown problem:-

    Problem signature:

      Problem Event Name:                        BlueScreen

      OS Version:                                          6.1.7600.2.0.0.256.48

      Locale ID:                                             1033

    Additional information about the problem:

      BCCode:                                               116

      BCP1:                                                    FFFFFA80054DF4E0

      BCP2:                                                    FFFFF88003E3ECB0

      BCP3:                                                    0000000000000000

      BCP4:                                                    0000000000000002

      OS Version:                                          6_1_7600

      Service Pack:                                       0_0

      Product:                                               256_1

    kindly provide me soluation.

    Thanks,

    Vishwas Parashar

    Chokhi Dhani Resorts Pvt. Ltd.,

    S-8, Shyam Nagar, Ajmer Road,

    Jaipur-302019

    (Rajasthan) India

    Friday, July 11, 2014 6:44 AM

All replies

  • Restart computer and press F8 to get into boot menu. Use Safe Mode. In Device Manager uninstall video driver and restart. After restart install correct driver. If you have video on motherboard, use driver from motherboard vendor. If you have graphics card, use driver from graphics card vendor.

    Make sure that your hardware is on hardware compatibility list.

    M.

    Friday, July 11, 2014 7:15 AM