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Desktop Experience on Server 2008 R2 x64 RRS feed

  • Question

  • I tried installing Desktop Experience on Server 2008 R2 x64. It restarted the computer and while updating, something like this appeared on the screen "Failure installing feature, reverting the changes made to the system". In Server Manager I can still see that there is a pending reboot. If I reboot, the above thing comes up again. Due to pending reboot I can't remove the feature and try again.

    Any idea ?

    Thanks in advance. 


    Thanks, Yeleshwar

    Monday, June 17, 2013 3:58 PM

All replies

  • The first thing I would try is manually reboot the server and start in Last Known Good Configuration Mode. If it does not help, I’d boot from a Windows setup DVD, launch Command Prompt and delete the C:\Windows\WinSXS\Pending.xml file.


    If still no help, I’d run System Update Readiness Tool to scan the system first and check the CheckSUR log.


    System Update Readiness Tool fixes Windows Update errors in Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008
    http://support.microsoft.com/kb/947821

    How to fix errors found in the CheckSUR.log
    http://support.microsoft.com/kb/2700601


    Chances are that certain system components are corrupt or missing, I’d run In-place upgrade to repair install Windows if the above suggestions don't work.
    http://support.microsoft.com/kb/2255099

     


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    Tuesday, June 18, 2013 2:42 AM
  • Hello,

    Thanks for your reply.

    I was unable to delete C:\Windows\WinSXS\Pending.xml file because access was denied. I took ownership of the file, closed explorer.exe and tried deleting it from command prompt.

    I installed Update Readiness Tool. Do I have to run any command after it ?  

    It's a newly build machine so l don't think there is any problem with system components.



    Thanks, Yeleshwar

    Wednesday, June 19, 2013 3:24 AM