Can't open documents using explorer for a host named site collection RRS feed

  • Question

  • Hi,

    I managed a sharepoint environment that consist of multiple web applications. I have designed one of the web application to host host site named collections. All host site collections work perfectly fine except one. I have noticed that I can't access the explorer view for all documents in this site collection. The exact symptom includes;

    "We're having a problem opening this location in file explorer.Add this web site to your Trusted sites list and try again"

    I have tried adding the site url to trusted site and that hasn't worked. I have read that web client services has to be running on the SharePoint server. My problem with that is the fact that there are already other sites within this web application that don't have this problem.

    Please could anyone at least suggest a way of resolving this issue?



    Tuesday, October 6, 2015 2:20 PM