how to install pc charging drivers on windows7 RRS feed

  • Question

  • i have just shifted from windows xp sp2 ..i have pc charging drivers of motorola phone for windows xp...how can i install them in my computer ..and will the same drivers work in windows 7 also
    Wednesday, August 19, 2009 1:06 PM


All replies

  • Hello Mrustagi,


    First plug your Motorola phone on the box; go to Device Manager, if your hardware device is recognized, please right-click the item and select Update Driver Software; then click Search automatically for updated driver software.


    Note: Drivers on the Windows Update site are directly provided by hardware manufacturers. Microsoft tests drivers in various environments before they are published; however, we cannot guarantee all drivers will work on all hardware platforms as there are too many different models, although their hardware ID are the same as the standard version. In some cases, due to hardware modifications by different manufacturers, the driver updates may cause some error.


    If it does not work on your issue, I'd suggest you installing the Vista driver in Compatibility mode. Remove and rescan that hardware device in Device Manager, right-click on the driver executable/installer file -> Properties and select the Compatibility tab; click the checkbox before Run this program in Compatibility mode for option and select Windows Vista in the list-down box; then try installing the device driver via Run as administrator. In addition, you can use the Windows XP driver for testing.


    Meanwhile, please understand that Windows 7 is a new operating system and whole driverstore has been reprogrammed; you might wait or push the device manufacturer to upgrade its driver. Thanks for your time and understanding!


    For more details, please look at the first Sticky thread at the top of this forum.

    What can I do if my hardware does not work?


    This will give you some guidelines.


    Good Luck!



    Thursday, August 20, 2009 8:37 AM
  • Mrustagi:
    you can download the latest (Vista-compatible) version of the Moto USB drivers directly from Motorola:
    That should work better than the (likely rather old) version that you currently have.


    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    • Marked as answer by Robinson Zhang Wednesday, August 26, 2009 2:17 AM
    Friday, August 21, 2009 1:27 AM