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Inconsisten with the protected source The system cannot find the path specified (0x80070003) RRS feed

  • Question

  • Hi,

    we are getting an error with the DPM server, the disk is on the same server, other disk have no issues

    The replica of Volume H:\ on backup.domain.eu is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing recovery points, but new recovery points cannot be created until the replica is consistent. 

    DPM encountered an error while performing an operation for \\?\Volume{5d0ecad1-5d88-47eb-8a5c-13dddaf0d41e}\app\invoice\ on backup.domain.eu (ID 2033 Details: The system cannot find the path specified (0x80070003))

    we did a consistency check twice and a disk scan, even deleted the backup and recreated it

    Tuesday, April 7, 2015 12:31 PM

Answers

  • Hi,

    From the following article, you can first try a consistent checking:

    Replica inconsistent

    https://technet.microsoft.com/en-us/library/bb809059.aspx

    To perform a consistency check

    In DPM Administrator Console, click Protection on the navigation bar.
    In the Display pane, select the protection group member for which you want to perform a consistency check.
    In the Actions pane, click Perform consistency check.
    In the dialog that notifies you that a consistency check is a lengthy operation, click OK.

    If it failed, please try to manually synchronize a replica as referred in this article:

    How to Synchronize a Replica
    https://technet.microsoft.com/en-us/library/bb795867.aspx


    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Marked as answer by ArnoldMo Friday, April 10, 2015 9:00 AM
    Wednesday, April 8, 2015 8:46 AM
    Moderator

All replies

  • Hi,

    It could be your anti-virus is deleting a file on the replica, try to configure the antivirus program to exclude real-time monitoring of the Dpmra.exe program on the Data Protection Manager server. By default, the Dpmra.exe file is located in the following folder:

    %ProgramFiles%\<DPM_INSTALLATION_FOLDER>\DPM\Bin


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Tuesday, April 7, 2015 5:10 PM
    Moderator
  • I uninstalled the AV completely just to test it, even restarted the whole server, same thing ;/
    Wednesday, April 8, 2015 7:45 AM
  • Hi,

    From the following article, you can first try a consistent checking:

    Replica inconsistent

    https://technet.microsoft.com/en-us/library/bb809059.aspx

    To perform a consistency check

    In DPM Administrator Console, click Protection on the navigation bar.
    In the Display pane, select the protection group member for which you want to perform a consistency check.
    In the Actions pane, click Perform consistency check.
    In the dialog that notifies you that a consistency check is a lengthy operation, click OK.

    If it failed, please try to manually synchronize a replica as referred in this article:

    How to Synchronize a Replica
    https://technet.microsoft.com/en-us/library/bb795867.aspx


    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Marked as answer by ArnoldMo Friday, April 10, 2015 9:00 AM
    Wednesday, April 8, 2015 8:46 AM
    Moderator
  • How to Synchronize a Replica
    https://technet.microsoft.com/en-us/library/bb795867.aspx

    the manual sync helped me, who new that it reacts differently in the monitoring and the protection tab

    Friday, April 10, 2015 9:02 AM