locked
Win 7 not updating RRS feed

  • Question

  • Hi All,

    hope someone can help.  unfortunately had to do a clean install of win 7 64 bit.

    Installed Sp1, would not update - sat on checking for updates for 7 hours.

    Downloaded and installed kb3006137 + kb947821

    Tried to update using internet and KB317206, in both cases computer sat there for hours searching for updates.  i dont know if this is a genuine time for this process or something is wrong.  how long should this process take of searching before the process moves to the next stage?

    Friday, November 18, 2016 1:36 AM

All replies

  • Please try to install these 3 stand-alone updates, in order:

    1. Kb3020369
    2. kb3125574
    3. kb3172605

    Please let us know the results.

    Regards,


    Gilles Tremblay
    MCSE Server | Desktop | Messaging | Collaboration | Productivity | Mobility | Cloud Platform and Infrastructure

    Dont forget to mark as Answered if you found this post helpful.

    DISCLAIMER: This post is provided "AS IS" with no warranties of any kind, either expressed or implied, and confers no rights. Always test before!

    Friday, November 18, 2016 1:46 AM
  • will do, thank you
    Friday, November 18, 2016 2:06 AM
  • downloaded all 3, but would not go past Kb3020369, just sat on indicator saying checking for updates.  what to do next?
    Friday, November 18, 2016 2:54 AM
  • some things have changed.  i have wiped the disk clean and have started again.  Windows did some updates by itself.  i have installed SP1, also a couple of other updates, and now it has all come to a grinding halt again. Have included a screen shot of updates done.  please advise how i can make the updates work.  right now it sits for hours checking for updates, but cant seem to move forward.

    Saturday, November 19, 2016 4:32 AM
  • Hi,

    First of all, we may try turning it on in safe mode and clean boot with networking first, then try restart the update.

    The windows update troubleshooter may be a good idea, please try it.

    Troubleshoot problems with installing updates:

    http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-7

    Try fixing Windows Update errors by using the DISM or System Update Readiness tool:

    https://support.microsoft.com/en-us/kb/947821

    We may also try to reset windows update components to narrow down the issue.

    How do I reset Windows Update components?

    https://support.microsoft.com/en-us/kb/971058

    For more about the issue, please refer to the link:

    Windows Update freezes when you install updates in Windows 8, Windows 7, or Windows Vista:

    https://support.microsoft.com/en-us/kb/2700567

    In addition, I also found several users who had the similar issue as yours, they gave the advices may help you, please refer to the link:

    Windows 7 SP1 Windows Update stuck checking for updates:

    http://superuser.com/questions/951960/windows-7-sp1-windows-update-stuck-checking-for-updates

    Please Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, November 21, 2016 9:17 AM
  • I find this solution usually works just make sure you follow it word for word.

    Windows 7 Update solution

    Its an ongoing pain this windows update issue.

    Good Luck

    Monday, November 21, 2016 10:27 AM
  • Hello,

    see this thread with working solution verified: https://social.technet.microsoft.com/Forums/windows/en-US/a73885c9-3d6a-468c-b8c6-2a18aa198b52/windows-update-taking-forever-again?forum=w7itproinstall

    1. run as ADMINISTRATOR command prompt and run:

    net stop wuauserv (hit enter)

    net stop bits (hit enter)

    2. After these services are stopped install IN THIS ORDER the following updates manually:

    Windows 7 x64 (64 bit)

    KB3177467

    KB3172605

    Windows 7 x86 (32 bit)

    KB3177467

    KB3172605

    3. Reboot you PC

    4. Start Windows Update again (it should take 15 minutes or less)

    Please, let us know.


    • Edited by Victor Ochs Monday, November 21, 2016 4:40 PM
    Monday, November 21, 2016 4:38 PM