workflow emails are not sent RRS feed

  • Question

  • Hi, 

    I am configuring a workflow for Project online that is supposed to send emails, but emails are not sent to users and the workflow is stuck on the stage that contains sending emails and refuses to go forward. 

    any idea why this is happening ?? is this related to exchange online configuration ??

    Regards Yasmeen Zada

    Tuesday, September 18, 2018 9:22 AM

All replies

  • Hi Yasmeen,

    Please check below things -

    1. Try adding complete email id in To,Cc of the email

    2. Just keep text in Subject and email body , no configured fields to check email sending functionality

    3. Make sure the workflow gets published without any errors

    4. Check your Junk emails as well


    Best Regards, Anuja

    Tuesday, September 25, 2018 11:52 AM