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Exchange 2007 Backup Fails after In-Place Upgrade from DPM 2010 to 2012 RRS feed

  • Question

  • Hi,

    In-place upgrade of DPM from 2010 to 2012 (4.0.1908.0)

    Now all Exchange 2007 protection is failing.

    DPM console shows replica is inconsistent

    Sync job with consistency check fails with:

    "The protection agent on <EXCHANGE SERVER FQDN> was temporarily unable to respond because it was in an unexpected state. (ID 60 Details: Internal error code: 0x809909B0)"

    Error on protected server in application log shows:

    Log Name:      Application
    Source:        Application Error
    Date:          20/04/2012 07:37:51
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      <EXCHANGE SERVER FQDN>

    Description:
    Faulting application DPMRA.exe, version 4.0.1908.0, time stamp 0x4f06ff45, faulting module kernel32.dll, version 6.0.6002.18449, time stamp 0x4da47b2f, exception code 0xc00ce014, fault offset 0x00000000000170cd, process id 0xf74, application start time 0x01cd1ec01615a098.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2012-04-20T06:37:51.000Z" />
        <EventRecordID>773470</EventRecordID>
        <Channel>Application</Channel>
        <Computer>EXCHANGE SERVER FQDN</Computer>
        <Security />
      </System>
      <EventData>
        <Data>DPMRA.exe</Data>
        <Data>4.0.1908.0</Data>
        <Data>4f06ff45</Data>
        <Data>kernel32.dll</Data>
        <Data>6.0.6002.18449</Data>
        <Data>4da47b2f</Data>
        <Data>c00ce014</Data>
        <Data>00000000000170cd</Data>
        <Data>f74</Data>
        <Data>01cd1ec01615a098</Data>
      </EventData>
    </Event>

    Any help would be most appreciated.


    Billy


    Friday, April 20, 2012 6:47 AM

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