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Microsoft Word 2002 problem RRS feed

  • Question

  • I am suddenly unable to open MS Word or any word files. The window that comes up states that Windows 2002 is on a CD  Rom which must be inserted before the file can be opened. The file drop down menu does not have the usual choices, save, save as, print, etc.   
    Friday, June 24, 2011 8:43 PM

All replies

  • It sounds like either (a) your Office installation is corrupted, or (b) you have a virus.  I think you will get a better response from the Microsoft Answers forum, as this forum is specific to XP Operating System problems.  You can find the right forum here:

    http://answers.microsoft.com/office/default.aspx

    But while you're here, I can advise:  Update your AV software and do a full system scan for viruses.

     

    Saturday, June 25, 2011 6:04 AM