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Send Feedback option in Excel 2016 RRS feed

  • Question

  • hello,

    I tried to use this option on the Query Editor in Excel 2016). When I click on it nothing happens. I would greatly appreciate it if someone would try to use this option to see if it works.

    I don't know if this will help, but I am using Office Professional Plus 2016 stand alone,  
    version 2016 MSO (16.0.4312.1000) 32-bit

    Thank you
    Tracy

    Friday, March 25, 2016 5:51 AM

Answers

  • Hi Tracy. This is a known issue, and we're looking into it.

    From https://social.technet.microsoft.com/Forums/en-US/99135e84-f981-4bbe-9834-94c68659f4a3/intermittent-error-exception-from-hrestult-0x800a03ec?forum=powerquery:

    It turns out that in some combinations of Office 16 version and OS Send-A-Smile doesn’t exist. 

    However, there is the Windows Feedback app available where you can file feedback through. You can access it through: File->Feedback. 

    [Anyways, in those cases you shouldn't been seeing the icon in the Query Editor window... that is a bug...]

    Ehren

    • Marked as answer by LadyTester Wednesday, March 30, 2016 3:14 AM
    Monday, March 28, 2016 10:34 PM
    Owner

All replies

  • Hi Tracy. This is a known issue, and we're looking into it.

    From https://social.technet.microsoft.com/Forums/en-US/99135e84-f981-4bbe-9834-94c68659f4a3/intermittent-error-exception-from-hrestult-0x800a03ec?forum=powerquery:

    It turns out that in some combinations of Office 16 version and OS Send-A-Smile doesn’t exist. 

    However, there is the Windows Feedback app available where you can file feedback through. You can access it through: File->Feedback. 

    [Anyways, in those cases you shouldn't been seeing the icon in the Query Editor window... that is a bug...]

    Ehren

    • Marked as answer by LadyTester Wednesday, March 30, 2016 3:14 AM
    Monday, March 28, 2016 10:34 PM
    Owner
  • hi ehren,

    thank you for letting me know that the send feedback option isn't working and that it is being looked into. i don't know when the next update will be, but do you think it will be fixed by then?

    yes, i see it in the query editor, on the "file" menu. if you want to to send you a screen shot, let me know. right now, i'm not using the laptop with excel 2016, otherwise, i would send it now.


    thanks again
    tracy

    Wednesday, March 30, 2016 3:14 AM