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Outlook not opening RRS feed

  • Question

  • I get this
    error message below when I open Outlook. I have tried to remove the account and
    reapply it with no luck. This is a multi-user laptop and no other user is
    having this issue.<o:p></o:p>

    We're
    sorry, but Outlook has run into an error that is preventing it from working
    correctly. Outlook will need to be closed as a result.
    <o:p></o:p>

    Would
    you like us to repair now?
    <o:p></o:p>

    There are
    three buttons displayed under the message - Repair Now  Help   Close<o:p></o:p>

    None of these
    buttons result in any effect.<o:p></o:p>


    Tuesday, April 7, 2015 5:36 PM

Answers

  • Rick,

    Have you tried opening in safe mode?

    Method 1: Hold CTRL

    When you hold the CTRL button on your keyboard when clicking the Outlook shortcut on your Desktop, Taskbar, Start Menu or Start Screen, Outlook will detect this and asks if you want to start Outlook in Safe Mode.

    This method works in all versions of Windows and for all versions of Outlook.

    You're holding down the CTRL key. Do you want to start Outlook in safe mode?

    Method 2: Windows Vista and Windows 7

    If you are using Windows Vista or Windows 7, then there is a Search box in the Start Menu. Here type; outlook.exe /safe

    Starting Outlook in Safe Mode via the Start Menu in Windows 7.
    Starting Outlook in Safe Mode via the Start Menu in Windows 7.

    Method 3: Windows 8

    In Windows 8, the search box will automatically show when you start typing. So simply open the Start Screen and type; outlook.exe /safe

    Starting Outlook in Safe Mode via the Start Screen in Windows 8.
    Starting Outlook in Safe Mode via the Start Screen in Windows 8.

    If you can get into safe mode, then there is most likely an Add-On causing problems.  Check into what Add-On's are installed with this user.

    Also try using the clean views switch, it takes care of some issues:

    Go to Start menu > Run (or Windows key + R) and type Outlook.exe /cleanviews then click OK.



    Cheers,
    Curt Winter
    Certified Microsoft Professional
    Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied. If you found my post helpful, please mark it as the answer.

    Tuesday, April 7, 2015 5:44 PM