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COW Problem with Excel 2003 / Event ID 13003, 13004 RRS feed

  • Question

  • Hi App-V Community

    A customer of us has several Windows Citrix / Terminal Server and they are using also an Excel 2003 with App-V. Because we had some issues with "the second start" of Excel (some permission problem with one of the Excel files) I cloned one of the TS and try to solve the problem by updating the App-V from 5 to 5.1 (latest Hotfix). It was sucessfull and so I started to update a next server, but today, I have new problem on both TS :-(. Its unbelivable for me... (Word 2003 is running all the time without problems...)

    I have this  two error messages in the event log (13003, 13004):

    User VFS COW folder validation failed for source: C:\Program Files, target: C:\Users\admin\AppData\Local\Microsoft\AppV\Client\VFS\18396CB9-1AE9-4896-B838-B931A40776CB\Common AppDataS.

    C:\ProgramData\App-V\18396CB9-1AE9-4896-B838-B931A40776CB\7BD9F045-9CE4-477F-8164-36BB292B9294\Root\OFFICE11\EXCEL.EXE application from package ID {18396cb9-1ae9-4896-b838-b931a40776cb} failed to launch. process ID 2988, error 0x41E04404-0x28.

    Do you have any idea to fix this problem?

    best regards,

    Simon

    Thursday, January 25, 2018 2:47 PM

All replies

  • This error is for the admin user, or are all user facing the same error/issue? Is the package fully mounted? If not, does it work if you mount your package first.
    Also, which OS?

    Roy Essers

    Wednesday, February 14, 2018 10:26 AM