locked
Kernel Power Event 41 RRS feed

  • Question

  • Over the past couple days I've been getting a blue screen that says "Kernel Inpage Data Error" Usually happening early in the morning around 3-5am.

    Here is a link to the minidump on skydrive: http://sdrv.ms/15hwE4o ( https://skydrive.live.com/redir?resid=84DD9FBE9561277F!113 )

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 4/18/2013 3:33:47 AM
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (2)
    User: SYSTEM
    Computer: Dane-PC
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2013-04-18T08:33:47.169202900Z" />
    <EventRecordID>7526</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Dane-PC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">126</Data>
    <Data Name="BugcheckParameter1">0xffffffffc0000005</Data>
    <Data Name="BugcheckParameter2">0xfffff80002ee4b70</Data>
    <Data Name="BugcheckParameter3">0xfffff88002feeec8</Data>
    <Data Name="BugcheckParameter4">0xfffff88002fee720</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>

     I ran the Windows Debugging Tool with the crash minidump and basically this is causing it:

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: fvevol!FveFilterDeviceControl+1d0

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: fvevol

    IMAGE_NAME: fvevol.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 5100a65c

    STACK_COMMAND: .cxr 0xfffff88002fee720 ; kb

    FAILURE_BUCKET_ID: X64_0x7E_fvevol!FveFilterDeviceControl+1d0

    BUCKET_ID: X64_0x7E_fvevol!FveFilterDeviceControl+1d0

    Followup: MachineOwner


    ======

    0: kd> lmvm fvevol
    start end module name
    fffff880`0190f000 fffff880`01949000 fvevol (pdb symbols) C:\Program Files\Debugging Tools for Windows (x64)\sym\fvevol.pdb\E54400D763234CCEAEAC7445B206B27B1\fvevol.pdb
    Loaded symbol image file: fvevol.sys
    Mapped memory image file: C:\Program Files\Debugging Tools for Windows (x64)\sym\fvevol.sys\5100A65C3a000\fvevol.sys
    Image path: \SystemRoot\System32\DRIVERS\fvevol.sys
    Image name: fvevol.sys
    Timestamp: Wed Jan 23 21:11:24 2013 (5100A65C)
    CheckSum: 00042141
    ImageSize: 0003A000
    File version: 6.1.7601.18062
    Product version: 6.1.7601.18062
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 3.7 Driver
    File date: 00000000.00000000
    Translations: 0000.04b0
    CompanyName: Microsoft Corporation
    ProductName: Microsoft® Windows® Operating System
    InternalName: FVEVOL.SYS
    OriginalFilename: FVEVOL.SYS
    ProductVersion: 6.1.7601.18062
    FileVersion: 6.1.7601.18062 (win7sp1_gdr.130123-1433)
    FileDescription: BitLocker Drive Encryption Driver
    LegalCopyright: © Microsoft Corporation. All rights reserved.

    Any ideas? BitLocker hasnt even been turned on at all, yet it's somehow causing a problem.


    • Edited by 139x Thursday, April 18, 2013 9:32 AM updated
    • Moved by Carey FrischMVP Thursday, April 18, 2013 8:44 PM Relocate
    Thursday, April 18, 2013 9:27 AM

Answers

  • Hi,

    I would recommend you to perform the steps mentioned below and check if it helps:

    1.Temporarily disable all the third party security programs and boot in Clean Boot and Safe Mode to test the issue.

    2. Update the drivers and the BIOS, chipset to the latest version.

    3. BugCheck 1000007E, please check these KB articles :

    "Stop 0x0000007E" or "Stop 0x00000050" Stop error message in Windows 7 or Windows Server
    2008 R2
    http://support.microsoft.com/kb/979538

    "Stop 0x0000007E SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" error when the GPU is under
    heavy load conditions in Windows 7 or Windows Server 2008 R2
    http://support.microsoft.com/kb/983615


    Tracy Cai
    TechNet Community Support

    • Marked as answer by tracycai Thursday, April 25, 2013 8:45 AM
    Friday, April 19, 2013 7:59 AM