Skype for Business 2015 Call forwarding issue

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  Hi Khoj Sahiwala,

  Do you mean that the call forwarding to the mobile even you don’t configure call forwarding in your environment?

  If you don’t want to use this feature, you can turn off it in Skype for Business client or in Skype for Business Control Panel as the following pictures:

  1. In client:

  

  For more details, please refer to this link: https://support.office.com/en-us/article/Set-Call-Forwarding-options-in-Skype-for-Business-1ec2e7fb-471c-4c35-bc90-a35991b3f532.

  2. In server:

  

  3. PowerShell:

  You can use Set-CsUserCallForwarding to disable the user’s call forwarding settings. For more details, please refer to this link: https://docs.microsoft.com/en-us/powershell/module/skype/set-csusercallforwardingsettings?view=skype-ps.

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  Best Regards,
  Sharon Zhao
  

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  Thursday, March 12, 2020 5:49 AM
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  Even after doing this the calls are getting forwarded.

  https://support.microsoft.com/en-ae/help/3145650/mobile-phone-number-receives-incoming-calls-after-the-simultaneously-r

  This is what is happening.

  Using workaround we are able to overcome it.

  Is there any other way for it?

  • Proposed as answer by sharon_zhaoMicrosoft contingent staff Monday, March 16, 2020 9:36 AM

  Saturday, March 14, 2020 10:33 PM
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  Hi Khoj Sahiwala,

  Do you mean that the scenario of yours is the same as the link provided by you and the workaround can solve your problem?

  You can reduce the static registration expiry for mobile clients manually. This article gives detailed information about how to modify the value: https://myhybridsetup.org/sfb-2015-reduce-static-registration-expiry-for-ios-and-android-clients/.

  Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

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  Best Regards,
  Sharon Zhao
  

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  Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.
  

  • Marked as answer by Khoj Sahiwala Monday, March 30, 2020 8:20 PM

  Monday, March 16, 2020 9:36 AM
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  Hi Khoj Sahiwala,

  Is there any update on this case?

  Please feel free to drop us a note if there is any update.

  Have a nice day!

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  Best Regards,
  Sharon Zhao
  

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  Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.
  

  Wednesday, March 18, 2020 6:15 AM
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   We were able to reduce this error by replacing the Enterprise Voice Numbers to E.164 and assigning proper Extensions. We are not facing this issue anymore.

  • Marked as answer by Khoj Sahiwala Monday, March 30, 2020 8:20 PM

  Monday, March 30, 2020 8:19 PM