Remove-CsHybridPSTNSite from Skype for Business Online RRS feed

  • Question

  • Hi

    I am trying to remove a Hybrid PSTN site from Skype for Business Online, There is only one CCE site deployed.

    I am able to run uninstall wizard from the appliance which removes the HybridPSTNAppliance in SfBO, but when I run Remove-CsHybridPSTNSite -Identity "SiteName" I get the message "WARNING: The PSTN site "SiteName" is currently assigned to one or more users. Assign a different PSTN site to the users before removing this one."

    I only had one user account configured for the PSTN site which have been removed and when doing an export for Get-CsOnlineUser | Get-CsUserPSTNSettings I can see that none of my user accounts have values in the HybridPSTNSiteName and HybridPSTNSiteFQDN attributes.

    Is there a different way to check if any user accounts are still associated to the HybridPSTNSite or a way to force remove the site from SfBO?

    • Edited by Dewalt Kotze Wednesday, September 20, 2017 12:08 AM formatting
    Wednesday, September 20, 2017 12:08 AM

All replies

  • Hi Dewalt Kotze,

    Based on your description, I understand that you want to remove PSTN site from Hybrid environment?

    For your error, we suggest you run the command Complete-CsCceApplianceUnregistration, then rerun Remove-CsHybridPSTNSite, test again

    If the issue persists, please check if there are any event IDs in your machine


    Alice Wang

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    • Proposed as answer by Alice-Wang Friday, September 22, 2017 9:41 AM
    Thursday, September 21, 2017 6:53 AM
  • Thanks Alice, I ended up replacing the CCE with a new unit and managed to reuse the same site name so no longer needed to remove the site name.

    When I ran Get-CsHybridPSTNSiteAppliance it was not showing any registered devices in the site for me, but I do not recall if I ran the Complete-CsCceApplianceUnregistration as well.

    When I get to a point where I need to remove a site again I'll make sure to check this command.

    Tuesday, October 10, 2017 12:21 AM
  • Good information
    Tuesday, October 10, 2017 5:47 AM